Receptionist Administrator

2 weeks ago


Thornton Heath CR JE, United Kingdom Leander Family Practice Full time £24,480 - £43,232 per year

Job description

Leander Family Practice is a friendly and welcoming Practice.

It is a 3-Partner surgery with a list size of 9500 patients located in a modern health centre. Our team includes 6 Doctors, 5 nursing team members, a social prescribing link worker, pharmacist's, physiotherapists and various administrative positions. We have a huge range of ages and skill mixes and always welcome ideas and suggestions on how we can improve and evolve.

Would you like to be part of a dynamic and caring team.

These are the hours available:

Monday

Wednesday

Thursday

Friday

Total: 37 hours per week

Ideally we would like someone who already has experience of working in a busy GP surgery, who understands the pressure of day-to-day Practice life, and is comfortable with using IT systems including Emis.

Job description:

The duties and responsibilities to be undertaken by members of the practice reception/administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Practice Manager, dependent on current and evolving practice workload and staffing levels:

  • Opening up/locking up of practice premises and maintaining security in accordance with practice protocols.
  • Maintaining and monitoring the practice appointments system.
  • Answering incoming telephone calls, ensuring calls are documented and redirected accordingly.
  • Processing and distributing incoming (and outgoing) mail.
  • Processing repeat prescriptions in accordance with practice guidelines.
  • Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes).
  • Taking messages and passing on information and responding to requests from patients, other team members and associated healthcare agencies and providers.
  • Providing clerical assistance to practice staff as required including filing and scanning.
  • Ensure reception and waiting areas are kept neat and tidy.
  • Understanding confidentiality i.e. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Job Types: Part-time, Permanent

Pay: £12.21 per hour

Benefits:

  • NHS pension
  • On-site parking
  • Sick pay

Schedule:

  • Day shift
  • Monday to Friday

Experience:

  • GP surgery: 1 year (required)

Work Location: In person

Application deadline: 24/11/25

Reference ID: Leander Family Practice Receptionist

Job Type: Part-time

Pay: £12.21 per hour

Benefits:

  • Company pension
  • On-site parking

Work Location: In person

Reference ID: Leander Family Practice



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