front-of-house

2 weeks ago

London, Greater London, United Kingdom Paul Edmonds London Full time £18,000 - £25,000 per year

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Front-of-house

As a Front-of-House Client Executive, you'll be the face of our Knightsbridge and Battersea salons. Paul Edmonds London is one of the most acclaimed, luxurious brands in British hairdressing, renowned for excellence in hair and beauty. You'll be responsible for welcoming clients through the doors and ensuring they get the full 360 hospitality experience during their time with us.

Job Description
To be a good fit for a role with us, you should be a welcoming and attentive individual with a keen eye for neatness and a flair for organisation. As a naturally motivated person, you'll go above and beyond to create a luxurious, relaxing environment for every client that walks through our doors.

The position involves working 37.5 hours and includes Saturday and/or Sunday on a rota basis.

Your Responsibilities Will Include
Greeting clients on arrival

Delivering exceptional service

Resolving complaints

Managing reservations

Taking payments

Booking future appointments

Taking orders for client refreshments

What We Offer
An annual basic salary up to £25k plus commission depending on relevant experience

The opportunity to learn hospitality from the very best in the business

A bustling, exciting, vibrant work environment

Opportunity to take care of clients from film, television, music, and fashion industries

Our Requirements

A background in hospitality or the food and beverage industry

Strong communication skills

Excellent interpersonal skills and emotional intelligence

A high standard of personal presentation

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We appreciate you contacting us. One of our colleagues will get back in touch with you soon

Have a great day

If you are interested and believe your skills and experience match our job description, please upload your CV here. Feel free to include any additional documents that you believe will support your application.
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