Office Administrator

Job Title: Office Administrator

Location: London/Hybrid (Typically 2/3 days in the office)

Type: Full time - Permanent (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch)

At Globe Underwriting, we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity.

Working at Globe Underwriting means you'll be part of The Ardonagh Group. We are proud of our innovative environment offering many opportunities for growth across the wider group. Employees regularly move between our united teams, and we encourage you to make your role your own.

Our offices are lively and exciting places to be, but we understand that life needs flexibility, and offer a genuinely flexible approach to working. If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you.

What we can offer:

We offer much more than just an inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community Trust, Sports Teams, office socials, events and so much more. All of this with a supportive management team as well as working alongside some of the industry's top talent.

You'll have access to wellbeing programs, fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurants, and healthcare cash plans etc.

Further perks of working with us (Fixed benefits):

• Employer pension contribution of 10% (providing you, the Employee provides 5%).
• Good work life balance - flexibility to suit you.
• Competitive salary.
• Life Assurance at X4 of your base salary.
• Group Income Protection.
• Generous Annual Leave entitlement.
• Private Medical Insurance.
• Group annual bonus scheme.

Purpose of the Role:

• Ensure the efficient operation of office facilities.
• Welcome and assist all visitors, notify hosts upon their arrival, and escort them to meeting rooms.
• Understand the needs of the visitors and guests and resolve any complaints or issues promptly and professionally.
• Deliver seamless support to the team.

Key Role Accountabilities:

Globe UK is seeking a dedicated Office Administrator to oversee daily office operations and ensure seamless administrative and facilities-related functions. The ideal candidate will be proactive, detail-oriented, and capable of multitasking in a fast-paced corporate environment.

• Oversee daily office activities, ensuring smooth operations.
• Undertake first aid and fire marshal responsibilities once trained, including attending regular training and refresher sessions as required.
• Liaise with suppliers and manage procurement and inventory of office supplies.
• Serve as the main contact for building management enquiries.
• Coordinate travel arrangements and assist with events.
• Assisting with scanning and printing documents.
• Support client meetings and assist in hospitality services.
• Manage couriers and parcel logistics.
• Ensure workspaces are properly equipped and maintained.
• Administer access control security system including issuing/deleting access levels and cards for staff and contractors
• Reconfigure meeting rooms as needed for events.
• Provide administrative support to the executive team as required.
• Provide cover within the team where necessary.
• Support the Executive Assistant to the CEO as needed.
• Perform other ad-hoc administrative duties
• Booking of meetings, including room and catering arrangements.

Qualifications & Experience:

• Minimum GCSE in Maths and English.
• Strong communication, multitasking, prioritization, organizational and interpersonal skills.
• At least 2 years' experience in reception, facilities and administrative roles within a corporate environment.
• Proficiency in Microsoft Office.

Required Skills & Qualifications:

• Prior experience in office support, facilities management, or corporate reception.
• Proficiency in Microsoft Office (Word, Excel).
• Excellent verbal and written communication skills.
• Strong organisational and time management abilities.
• Proactive in resolving operational and facilities issues.
• Professional and approachable manner with clients, employees, and vendors.
• Ability to lift and move office supplies or equipment as needed, using trolleys for goods transportation and assist with workplace setup while adhering to health and safety regulations.
• Capable of managing workload and meeting tight deadlines, sometimes at short notice
• Willingness to complete first aid and fire marshal training and to act as a designated first aider and fire marshal for the office.

Think you don't meet every requirement?

We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can thrive . If you're excited about this role, but your experience doesn't perfectly match what we are looking for, please apply anyway. You might just be the right fit for the job, or other opportunities we may have within the wider Group.

Interview Process:
At Globe Underwriting, we have a straightforward interview process to ensure the best fit for both you and the company:

• Submit your application with your CV, emphasising your skills and experience related to the job.
• Our Talent Acquisition team will then arrange a call where they can tell you more about the role and the team. We want to learn about your motivation and goals, what you can bring to Globe Underwriting, and answer any immediate questions.
• If successful, you will generally be invited to engage in a 1-hour interview with the Hiring Manager and selected team members, via teams or in person. We will discuss our technologies, key skills, and team dynamics and provide further opportunity to ask any questions. This is your chance to voice your thoughts on the role and we will outline our expectations and ensure this role aligns with your ambitions for the future.
• Depending on the role, you may be invited to attend a second stage interview with further members of the team.

If successful or unsuccessful, we always try and move quickly in presenting an offer or providing feedback.

We truly value the diversity of our teams and as a Group, we are committed to supporting and welcoming individuals from all backgrounds, as we appreciate every perspective is a significant part of our success. Should you require any reasonable adjustment throughout the recruitment process, please do not hesitate to let a member of the Talent team know.

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