People Coordinator

Welcome to AlRayan Bank UK, the most successful Sharia compliant bank in the United Kingdom.​

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AlRayan Bank UK is an extraordinary and flourishing institution that celebrates diversity and values ethics. As a prominent member of the AlRayan Bank Group - formerly Masraf Al Rayan, and one of the largest banks in Qatar, we are fuelled by an unwavering ambition for excellence, promising you an exhilarating journey ahead.

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At AlRayan Bank UK, we embrace change as an opportunity for positive transformation. Currently, our focus lies on building a culture of inclusivity and diversity, creating an environment where every individual's unique perspectives are valued.

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We understand the importance of work-life balance and flexibility, and we are committed to empowering our employees to thrive both personally and professionally.

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The Bank is going through the most successful period in its history, and this success is a testament to the hard work, dedication, and expertise of our incredible team. Join us on this exciting venture, where you'll have the chance to make a significant impact while enjoying a supportive and rewarding work environment.

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Come and join us and be part of something extraordinary.

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We have a fantastic opportunity for a People Coordinator on a 12 month fixed-term contract at our London Office. The People Coordinator will provide a quality, comprehensive and efficient HR coordination service to all stakeholders, which is in line with HR strategy and overall business objectives. Support and improve team processes and procedures to create a harmonious and successful HR team. To be a trusted and supportive employee of the Bank, who employees can feel confident they can rely on.

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Key Responsibilities

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• Deliver a professional, compliant and timely HR service to internal and external stakeholders, acting as the first point of contact, including management and delegation of the HR inbox. Provide advice to the business on routine HR matters such as payroll, onboarding or referencing queries.
• Support with the background checks of all new employees, ensuring that those who fall under Senior Managers & Certification Regime are vetted in line with FCA/PRA and AlRayan Bank requirements. Maintain relationships with external background check suppliers and be aware of upcoming renewals and any regulatory changes.
• Provide admin and coordination support for the HR team, with ownership of administration processes for HR activity including onboarding, payroll and benefits, and leavers, the updating of the HR system and Benefits Portal and BAU HR administration. Provide support for regular internal and external audit activities.
• Create contracts and offer letters for new starters and generally manage the onboarding process. Work with relevant teams and ensure that new starters have the best possible onboarding, that the Bank can be proud of. This includes consistently updating onboarding forms to stay in line with changing HR policies and regulations.
• Maintain relationships with external benefits providers and work closely with them to ensure the Bank's benefit offerings are successful and suited to the business's needs. Organise benefits-related events and communications across the Bank when necessary.
• Responsibility for ensuring the Learning and Management System (LMS) is kept up to date and accurate. Report any incomplete employee learning modules to the relevant People Partners and Head of People. Work with Head of People to plan and coordinate the Bank's regulatory training, as well as manage and organise ad hoc training courses from other parts of the business. Manage the training needs of the Bank and assist with booking these. Also support and organise the Company Induction, to make sure the day runs smoothly and the information is up to date.
• Assist with payroll: do a comprehensive and in-depth check of monthly payroll reports and have regular meetings with the external payroll company, revisiting the past month and consistently looking for ways to improve the process.
• Work alongside the People Partners to manage sickness and absence, including ensuring our policies and data systems are up to date.
• Encourage the company culture, engaging in groups such as the Wellbeing Group, the Mental Health First Aiders and the Women's Networking Group, helping to support organisation of these and other activities and events. Be an advocate for the company's positive culture at all times.
• Carry out DSE assessments and be a fire marshall.

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Qualifications & Experience

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• Administration experience, ideally gained within financial services.
• An up-to-date understanding of the basics of employment law, particularly relating to contracts of employment.
• Competent in the use of Microsoft Office, particularly Word and Excel.
  

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Knowledge & Skills

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• Service-oriented approach, the ability to engage confidently with stakeholders and resolve queries with a friendly and credible approach.
• Strong organisational and personal effectiveness skills, including time and project management.
• Excellent oral and written communication, facilitation skills and ability to present confidently and to work effectively with staff and management at all levels.
• Effective, proactive communicator and relationship builder with the ability to deliver commercial and operational messages to stakeholders from a wide audience.
• Excellent attention to detail and accuracy, including proofreading skills, ensuring reliability at all times and commitment to producing high quality and professional work.
• Ability to cope with and prioritise a heavy workload whilst maintaining accuracy and meeting deadlines in a calm, proficient manner and projecting a professional image at all times.

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Behavioural Competencies

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You will be required to demonstrate our 1Team values and associated behaviours which are outlined below:

• Trusted to do the right thing

  To act with total integrity. Put the customer first and stick to our promises.

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• Empowered to own

  To embrace change, take responsibility and ask for help when needed.

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• Able to deliver

  To draw on each other's strengths and believe in 'no blame' and 'no ego's'. Show resilience.

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• Motivated to succeed

To be passionate about our work. Look for opportunities to learn and grow and celebrate each other's success.

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Conduct

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We expect staff to follow the standards required by our regulators. At all times:

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• Act with integrity
• Act with due skill, care and diligence
• Be open and co-operative with regulators
• Pay due regard to the interests of customers and colleagues and treat them fairly
• Observe proper standards of market conduct
• Act to deliver good outcomes for retail customers

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This is a fantastic opportunity to join our growing bank where we can offer exceptional opportunities for you to make your mark and progress your career in a diverse, ethical bank that you can actually believe in. 

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Empowering your career, together we'll deliver banking you can believe in.

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