Housing and Homelessness Officer

4 days ago

Eastleigh, Hampshire, United Kingdom Eastleigh Borough Council Full time £34,857 - £40,000 per year
Vacancy

Post Title

Housing and Homelessness Officer

Directorate

People & Communities

Location

Eastleigh House

Advert Close date

07/12/2025

Job description

Job advert text

Housing and Homelessness Officer

Two year fixed term contract

Full Time

Band 5 - £34,857

Eastleigh Borough Council is an ambitious and progressive council. We are recognised for our innovation and achievements, whilst delivering high quality service to our customers and the community.

We are seeking a professional and well-motivated individual to join the People and Communities directorate as a Housing & Homelessness Officer.

You must have strong ICT skills, excellent communication skills, and be able to independently manage a caseload of homelessness prevention and relief cases and prioritise a busy workload. You will need to be resilient, self-motivated, positive to change, prepared to share knowledge and skills and have a flexible, can-do attitude. You must have an understanding of the range of needs of households experiencing homelessness and you will be required to demonstrate an ability to handle varying data and queries, remain calm and professional even when the pressure of workload is high.

For this particular vacancy experience in the following areas would be preferred:

  • Understanding of current homeless legislation, security of tenure and landlord and tenant rights and responsibilities

  • Ability to deliver comprehensive housing advice to customers, with a focus on homelessness prevention

  • Ability to work collaboratively and build positive relationships with partner organisations

You will be required to act as the single point of contact for the customer applying technical expertise to resolve homelessness issues efficiently and effectively. You will be required to work collaboratively with a wide range of statutory and non-statutory services ensuring Council standards, protocols and processes are adhered to at all times. You will have the ability to recognise complex cases and liaise with the appropriate Specialist/Manager for guidance and advice to ensure accuracy of data and advice.

If you are excited by this opportunity and feel you have the skills, experience and attitude we are looking for we would love to hear from you. At Eastleigh, we are committed to supporting and developing all our staff and creating a culture that is inclusive, innovative and enjoyable. We offer a good range of benefits and facilities which include:

Member of Local Government Pension Scheme LGPS

Up to 28 days annual leave (depending upon local government service)

Learning & Development Provider

Car, Bike and Season Ticket Loans

Discounts at various leisure sites

Flexi-time subject to business need

Varying discounts with local providers

Please ensure you provide a personal statement, outlining your skills and experience in relation to the job description and person specification

CVs submitted without a personal statement may mean you are not shortlisted for interview.

Closing date: 7 December 2025

Interview date: week beginning 5 January 2026

Employment & compensation

Employment type

Full time

Employment status

FTC

Weekly contract hours

37.00

Salary band

5

Salary (£)

34857

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