Admissions and Compliance Support Officer

Two Admissions and Compliance Support Officer
Location: Hybrid/London
Type of contract: One Fixed Term Contract and One Permanent Contract
Salary: Competitive
Who we are: Oxford International
Oxford International Education Group is a renowned institution dedicated to providing exceptional educational experiences to international students. With a global presence and a commitment to academic excellence, we strive to empower students to achieve their full potential and thrive in a dynamic, interconnected world. We are proud of our culture and have recently been officially certified as a Great Place to Work

Job Purpose
In this entry-level post, you will be joining the University Partnerships Compliance team with responsibility for interviewing prospective international students. You will be expected to be flexible and work across the Pathways Admissions Department during peak time, supporting the application process as deemed appropriate.

The University Partnerships Compliance team is responsible for ensuring all compliance obligations are adhered to in all pathways programmes delivered at our partner Universities.

The role requires strong administrative, interpersonal, and critical and innovative thinking skills.

Main Duties And Responsibilities

• Interviewing prospective students to establish their motivations and suitability for higher studies.
• Recording the interviews and ensuring all recordings are stored as required.
• Communicating interview results to stakeholders and recording the results on our systems.
• Ensuring compliance with University admissions entry policies and procedures and UKVI regulations.
• Ensure data entry is accurate and error rates are low.
• Work to the professional standards, boundaries, guidelines and general responsibilities articulated in the UKCISA/AISA Code of Ethics for those advising international students, as well as under the OISC guidelines and any OIEG or University policies and procedures.
• Handle telephone and email enquiries from prospective students, their parents, agents, advisers and College staff in order to discuss and advise on the admissions and enrolments process
• Liaise with partner universities and the Global Recruitment Unit as necessary to ensure achievement of enrolment targets
• To develop and maintain an up-to-date knowledge base on the equivalence of a wide range of international and European qualifications (including both academic and English language) and their suitability in preparing applicants for their proposed study at the Embedded College. Consequently, to work with University admissions staff and College Directors on assessment of the suitability of the qualifications of individual applicants in relation to the level of study applied for.
• Assist in any ad-hoc duties, projects and activities as and when required.

Person specification
Statutory Requirements

• Eligibility to live and work in the UK
• Satisfactory Enhanced DBS Disclosure

Qualifications

• A degree (Desirable)

Experience And Knowledge

• Good knowledge of HE admissions procedures in a UK University or an Embedded or Pathway College
• A basic understanding of the Home Office regulations and compliance for student visas
• Good understanding of UK Visas and Immigration policies and how these affect international students and educational institutions
• Previous experience of working for a private Higher Education provider in the UK (Desirable)
• Knowledge of student recruitment and selection processes (Desirable)
• Experience of conducting interviews (Desirable)

Skills And Abilities

• Good team working skills, including understanding the demands of working with others in a small team
• Strong communication skills and the ability to building highly effective working relationships
• Flexibility and the ability to cope with changing priorities
• Adopt a highly professional, customer-oriented approach and to act as an ambassador for the company when dealing with clients and other partners
• Ability to prioritise tasks and meet deadlines
• Computer literate with experience of MS Word, Excel, Teams and email packages

Personal attributes

• Resilient with a flexible, 'can-do' approach to work
• A team player and able to build rapport and engage with a diverse range of people
• Customer-focused
• Committed to equality and diversity
• Committed to continuous improvement through being outward looking and reflective
• A track record in the provision of services to a multicultural clientele

This job description is provided as a guide to the role. It is not intended to be an exhaustive description of duties and responsibilities and may be subject to periodic revision.
Oxford International is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. This role involves working with children and is exempt from the Rehabilitation of Offenders Act 1974.
Oxford International is an equal opportunity employer. Every applicant and employee has the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.