Hotel Concierge

15 hours ago

London, Greater London, United Kingdom Nobu Hotel London Portman Square Full time £25,000 - £40,000 per year

Closing date:
26/11/2025

As a Concierge at Nobu Hotel London Portman Square, you'll be the trusted guide and thoughtful host for our guests — offering expert recommendations, seamless arrangements and warm, personalised service. Whether it's securing a last-minute table, arranging transport or sharing insider tips on London's hidden gems, you'll ensure every guest feels cared for and inspired throughout their stay.

You will

  • Create bespoke experiences for guests through expert local knowledge and thoughtful recommendations
  • Assist with reservations, tickets, transportation and special requests
  • Maintain a welcoming, tidy and professional lobby and guest areas
  • Anticipate guest needs and go above and beyond to exceed expectations
  • Provide attentive, genuine and friendly service that reflects Nobu standards
  • Support and train new team members, fostering a collaborative environment
  • Park guest vehicles safely and efficiently in designated hotel spaces
  • Use OPERA proficiently to manage guest information and preferences
  • Build relationships with VIP and repeat guests, tailoring service accordingly
  • Attend team meetings and contribute ideas for service improvement
  • Liaise effectively with all departments, especially Rooms Division and Operations
  • Ensure safety procedures and standards are followed at all times
  • Act as an ambassador for Nobu values of Family, Crafted, Smile and Kokoro
  • Demonstrate a proactive, positive approach to work and guest care
  • Perform errands and assist management as needed
  • Support stakeholders and respond to guest enquiries with professionalism
  • Suggest improvements to enhance accuracy, efficiency and guest satisfaction

What We're Looking For

You bring experience in a guest-facing role, ideally within a luxury hotel or concierge setting. You're passionate about hospitality, deeply knowledgeable about London, and thrive on creating memorable moments for others. With a warm personality, sharp attention to detail and a genuine desire to help, you'll be a key part of our guests' journey from arrival to departure.

Benefits of Joining Our Team

  • £1000 Refer a Friend Scheme
  • Two hotel-wide social events each year including our Employee Awards Night
  • Discounted overnight stays across Nobu properties worldwide
  • Discounted Pilates classes and wellness treatments
  • Opportunities to progress within our hotel and the wider Nobu portfolio
  • Innovative learning and development opportunities
  • Exciting wellness and volunteering initiatives
  • Up to 33 holiday days through length of service
  • Life Assurance Scheme
  • Cycle to Work Scheme
  • Discounts on all food and beverage
  • Free meals while on duty

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned

Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.

  • Hotel Concierge

    1 week ago

    London, Greater London, United Kingdom Nobu Hotel London Portman Square Full time £30,000 - £60,000 per year

    As a Concierge at Nobu Hotel London Portman Square, you'll be the trusted guide and thoughtful host for our guests - offering expert recommendations, seamless arrangements and warm, personalised service. Whether it's securing a last-minute table, arranging transport or sharing insider tips on London's hidden gems, you'll ensure every guest feels cared for...

  • Spa Concierge

    7 days ago

    London, Greater London, United Kingdom Mandarin Oriental Hotel Group Full time £25,000 - £35,000 per year

    Spa Concierge, Spa & WellnessSHIFT PATTERN ( 40 hours, 5 days per week)Mandarin Oriental Mayfair is looking for a Spa Concierge to join our Spa team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the...

  • Concierge

    1 week ago

    London, Greater London, United Kingdom Park Plaza Full time £22,000 - £28,000 per year

    At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs.As ourConcierge, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression every time.Your role is to support the Head Concierge and represent the department in...

  • concierge

    7 days ago

    London, Greater London, United Kingdom Park Hyatt London River Thames Full time £30,000 - £60,000 per year

    SummaryAbout Park Hyatt London River ThamesPark Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite.With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby...

  • Concierge

    2 weeks ago

    London, Greater London, United Kingdom Montcalm Collection Full time £25,000 - £35,000 per year

    Montcalm Royal London HouseUnited by timeless style and peerless service, Montcalm Collection is London's compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the city's story. The hotels in the collection include a...

  • Head Concierge

    2 weeks ago

    London, Greater London, United Kingdom IHG Full time £26,000 - £31,888 per year

    DescriptionA fantastic opportunity for a Head Concierge to join us at Kimpton Clocktower on a Full-Time contractWe are offering a salary of £31,788.47.You can check out our instagram page to have a look at @kimptonclocktowerKimpton Clocktower is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with...

  • Night Concierge

    7 days ago

    London, Greater London, United Kingdom IHG Full time £25,000 - £40,000 per year

    DescriptionAs Night Concierge, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.Sustainability, Wellness and Out of...

  • Luxury Travel Administrator

    3 days ago

    London, Greater London, United Kingdom Waters Concierge Full time £30,000 - £45,000 per year

    About UsWe are a luxury travel agency specialising in creating seamless, high-end travel experiences for an exclusive client base, including High Profile & HNWI. Our services range from luxury leisure travel to fully managed corporate travel solutions for businesses.We operate as a franchise of Dial-a-Flight Concierge, a respected and well-established brand...

  • Concierge

    7 days ago

    London, Greater London, United Kingdom WSH Group Full time

    Company Description Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engagingOur family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Assistant Head Concierge

    1 week ago

    London, Greater London, United Kingdom art'otel Full time £29,844 - £30,000 per year

    We're recruiting for aAssistant Head Conciergefor one of the Coolest New Hotel in Hoxton Long revered as London's effortlessly cool cultural core, Hoxton's hip new resident has hit the scene. The 26-floor art'otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and...