Business Analyst

Job Description
Business Analyst

This is Worldline
We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity
As part of our Transport Operations team, you will work with project managers, product owners, developers, test teams and support staff, to ensure that software requirements and business processes are clearly described, understood, and delivered. You will devise new ways for our products to support our customers, and ensure that our solutions and projects are delivered successfully.

*Day-to-day responsibilities*

• Engaging customers and other stakeholders to understand and document how they work, including occasional site visits when needed.
• Documentation and modelling of business activities and data.
• Definition and management of detailed software requirements. This includes working within project delivery teams, and responding to change requests to existing products.
• Dissect customer tenders and preparing compelling bids responses.
• Carrying out gap analysis and describing business change activities.
• Preparing documentation, including use cases, functional designs, epics, user stories, data models, etc.
• Involvement in customer UAT support & demonstrations.
• Contribution to defining future product strategy and roadmaps with stakeholders and prioritise the work items accordingly.

*Who Are We Looking For*

• You are team oriented but can also work independently.
• You demonstrate a high degree of independence and self-motivation.
• You communicate complex procedures to clients and colleagues.
• You build trust with our customers over time, encouraging future opportunities to work with them based on your integrity and delivery record.
• Experience in business analysis and/or a related software development field.
• Great analytical and problem-solving skills.
• Excellent interpersonal and communication skills, verbally and in writing, with the ability to adapt to different audiences and levels of understanding.
• Fluent in English, oral and written.
• Essential: a degree, or level 4-6 apprenticeship, or equivalent academic qualification.
• Desired: BCS Business Analysis Foundation certificate, or equivalent professional certification.

*Nice to Have*

• Knowledge of transport operations processes and IT systems.

*Perks & Benefits
At Worldline you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:*

• Be part of a company guided by a strong propose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide
• Work with inspiring colleagues and be empowered to learn, grow and accelerate you career
• Have 25 days holiday + bank holidays an exciting salary
• Have employee private medical cover, access to a virtual GP service
• Access to discounts and cashbacks on Shopping
• Purchase a range of flexible benefits through salary sacrifice
• Have an income protection @67% of base salary for 5 years ,subject to Ts and Cs
• Have a Life Insurance – 1 x salary if not in a pension scheme, 4 x salary if enrolled in the pension scheme
• Have Pension – the company will match contributions up to 10% Shape the evolution We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own. Learn more about life at Worldline