Aesthetic Consultant

About EC Aesthetic London

EC Aesthetic Clinic London is part of EC Aesthetic Group, with a background of over 20 years in premium skincare targeted for women and men of all skin types and ages developed by the world's leading dermatologists. EC Aesthetic Group spans three continents with branches located in major cities such as Melbourne, London, Osaka, Beijing, Shanghai, more. At EC Aesthetic Clinic London, we are passionate about providing the highest quality skincare solutions tailored to all skin types and ages. With our team of world-renowned dermatologists, you can trust us to exceed your expectations

Situated on 80 Harley Street in Marylebone London, EC Aesthetic Clinic is a prestigious clinic with official accreditation from industrial-recognised technology. The clinic is also known to be one of the best aesthetic clinics on the renowned Harley Street.

Who we are looking for?

EC Aesthetic Clinic is a leading aesthetic clinic in London providing a range of advanced cosmetic treatments. We are seeking an experienced Aesthetic Consultant with Clinic administration skills to join our team and provide consultations to clients interested in our services, as well as some clinic internal management. The Aesthetic Consultant will be responsible for providing an exceptional level of customer service and guiding clients through the process of selecting appropriate treatments to meet their individual needs, while helping the clinic manager to manage the internal management of the clinic.

Responsibilities:

· Conduct consultations with clients to discuss their aesthetic concerns, evaluate their needs and provide advice on suitable treatments and procedures.

· Work closely with the clinic's aesthetic practitioners and doctors to develop personalised treatment plans for clients.

· Provide clients with detailed information on the benefits, risks, and expected outcomes of each procedure or treatment, and answer any questions or concerns they may have.

· Ensure that clients are fully informed of all costs associated with their treatment plan and that they are aware of any financing options available to them.

· Maintain accurate records of all consultations and treatment plans, as well as ensure that all necessary paperwork and consent forms are completed.

· Follow up with clients after their treatments to ensure that they are satisfied with the results and to address any concerns or issues that may arise.

· Keep up-to-date with the latest industry trends, techniques, and products, and make recommendations to the clinic on new services that may be of interest to clients.

· Represent the clinic at various events and conferences to promote our services and build relationships with potential clients.

· Managing the clinic maintenance: stock ordering and maintenance

· Internal communication: holding monthly staff meetings and keeping everyone in the clinic updated with our news

· Staff management: staff diary management, training and staff benefits

· Treatment protocol and medical records.

Qualifications and Experience:

· A minimum of 2 years of experience working in a similar role within the aesthetics industry.

· Strong management skills, organised person with attention to detail

· A strong understanding of cosmetic procedures and treatments, as well as an awareness of the latest industry trends and products.

· Excellent communication skills, with the ability to build rapport with clients and provide clear and concise information on treatments and procedures.

· A keen eye for detail and the ability to evaluate clients' needs and make recommendations accordingly.

· A professional and confident approach to work, with the ability to work independently as well as part of a team.

· A proven track record of achieving sales targets and meeting KPIs.

· Flexibility to work weekends and evenings if required.

Education:

A relevant experience in aesthetics or beauty therapy would be advantageous, but not essential.

Must be fluent in Mandarin and English.

Salary and Benefits:

Salary: Up to £28,000 per annum plus commission.

Commission-based bonus structure based on sales performance

28 days holiday (inclusive of bank holidays)

Pension scheme

Ongoing training and development opportunities

Discounted treatments for employees

A supportive and friendly working environment.

Job Types: Full-time, Permanent

Pay: £26,000.00-£28,000.00 per year

Benefits:

• Employee discount
• Employee mentoring programme

Experience:

• Direct sales: 1 year (preferred)

Work Location: In person

Reference ID: CONSULTANT