Evening and Weekend Team Lead

EVENING AND WEEKEND TEAM LEAD

REMOTE AND PART-TIME, AFTER INITIAL ONSITE TRAINING IN WELLINGBOROUGH

STARTING SALARY £30,000-35,000 (FTE)

We appreciate Monday to Friday '9-5' doesn't fit around everyone's lifestyle. Perhaps you have children at school, are in education or just enjoy the option of varied shift patterns?

With that in mind, Weatherbys Banking Group are looking for a part time, remote working, Evening and Weekend Team Lead to join our extended hours team, supporting our clients out of hours.

THE ROLE

The extended hours service is available to our clients from Monday to Friday between 18:00 and 23:00, as well as on weekends and bank holidays between 08:30 and 17:00. We do require you to work at least every other weekend, but we are flexible with which days of the week you can work and can offer you up to 22.75 hours per week.

You'll lead and oversee a process team that ensures the highest calibre of customer service. You'll bring with you strong leadership skills and be keen to support the ongoing development of the team.

This is a remote role, however we do require you to attend an initial training period in person at our Wellingborough office to strengthen your skills and get to know the team. Training will be during standard working hours (09:00 and 17:30) and your availability during this time will determine the duration of the training, which can range from 3 to 4 weeks.

If you have a part-time role and are looking to supplement your income, this could work really well for you. However, if you have a full-time role then the commitment needed for this role would not be manageable.

WHAT YOUR DAY WILL LOOK LIKE

• Lead, direct, develop and coach team members
• Coordinate daily workflow and resource management
• Monitor and evaluate individual performance – one-to-one interaction and performance/absence management as well as succession/career planning
• Providing a high-calibre service to our clients
• Ensure all individual responsibilities are completed in accordance with bank processes and procedures
• Evaluate and address operational risk within the team – you'll support staff with appropriate knowledge gaps

WHAT WE ARE LOOKING FOR

• This might seem obvious, but you need a quiet and private space where you can work to maintain confidentiality and focus
• Working knowledge of standard banking procedures including understanding basic operational processes, compliance requirements, and customer service protocols
• Prior experience in a supervisory or leadership role with responsibility for guiding, coaching, or developing team members
• Ability to communicate clearly and professionally in both written and spoken English
• Be able to show an ability to take responsibility for your own workload, make informed decisions independently, and also work effectively as part of a team

WHO WE ARE

Weatherbys is one of the best regarded independent banking groups in the UK, winning Private Bank of the Year at the Spear's UK Wealth Management awards in 2021, 2023 and 2024. As you would expect from a business with ambitious growth plans, we are continually evolving and looking to the future, but always put our clients at the heart of everything we do. Don't just take our word for it, find out more here:

JOIN THE FUTURE OF FAMILY BANKING.

At Weatherbys Banking Group, we're committed to building a diverse and inclusive workplace where everyone feels respected, supported, and empowered to thrive. We believe that different perspectives and lived experiences make us stronger, and we actively welcome applications from people of all backgrounds and communities.

As a proud Disability Confident Committed employer, we're dedicated to creating an environment that's accessible and inclusive for all. If you have a disability and meet the minimum criteria for the role, you'll be guaranteed an interview. If you need any adjustments during the recruitment process, please let us know we are here to support you.