Platform Owner

Role closes 11:55pm 8/1/26

Job Summary

Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC.

Visit our YouTube channel to watch the full series and come and discover your potential.

Have you got experience of leading in a Platform and Product environment?

Are you passionate about technical execution on a Cloud Platform?

Do you have experience in defining a Product direction across multiple teams and platforms?

Can you excel in a Product and Platform organisation, and play a key role in delivering the vision and direction of the AWS Platforms in HMRC?

Within HMRC's Chief Digital & Information Group (CDIO), specifically in the Enterprise Cloud Services (ECS) team, we are redefining our offerings and growing a team of outstanding people to improve the Cloud Centre of Excellence. We are already a diverse team of 90+ technologists, creating a dynamic and inclusive working environment whose skills cover architecture, platform development, service design, platform operations, and governance.

Travel to Telford is required as part of this role, and 60% of your working time will need to be office based.

Job Description

We are seeking a strategic and experienced Platform Product Owner to lead the vision, roadmap, and delivery of the AWS cloud platforms. This pivotal role bridges business strategy with technical execution, ensuring cloud platform capabilities align with organisational goals and customer needs.

You will drive a product mentality to the platform and be able to demonstrate high empathy and understanding of user needs and translating that into value. You will be an evangelist for the platform, using measurable value to constantly ensure we are not only doing the right thing but promoting and celebrating success.

You will define and manage the product direction across multiple teams, orchestrating platform evolution, and enable collaborative delivery across Data, Integration, and Networking domains. Operating within established governance frameworks, you will empower autonomous teams while driving innovation and operational excellence across our cloud ecosystem.

Person Specification

Responsibilities

Multi-Platform Leadership Strategy and Vision

• Define and communicate the product vision and strategy for cloud-based platform services, aligning with business objectives and customer insights.
• Lead product discovery, research, and roadmap development to support scalability, security, and integration across platforms.

Cross-Platform Performance Optimisation

• Own and manage complex product backlogs, prioritizing features based on business value and technical feasibility.
• Oversee platform performance and scalability, driving improvements and fostering collaboration across teams.

Platform Innovation & Integration

• Act as a trusted technical advisor, supporting agile delivery and introducing new technologies to enhance platform capabilities.
• Ensure alignment with enterprise architecture and seamless integration of new tools and processes.

Risk, Security & Compliance Management

• Oversee risk management and implement security best practices to ensure compliance with governance and regulatory standards.
• Monitor platform performance and adoption, optimizing usage and maintaining secure operations.

Stakeholder Engagement & Vendor Management

• Align platform strategies with organizational priorities and manage relationships with stakeholders and external vendors.
• Coordinate with DevOps, Security, and FinOps teams to ensure seamless operations and effective communication.

Drive Product Capability across Cloud Platform Teams

• Set the standard for product management within the Cloud Platform space and mentor other roles to improve product approaches

Essential Criteria

The successful candidate must be able to clearly demonstrate evidence of the following essential criteria:

Technical Expertise

• Lengthy experience in cloud platform leadership, with a heavy focus on AWS.
• Strong experience with infrastructure-as-code (Terraform, CloudFormation), CI/CD, and AWS security/compliance frameworks.
• Knowledge of multi-account AWS architectures, networking, hybrid cloud, and hands-on with containers, serverless, and microservices.

Product Management & Leadership Skills

• Proven product/platform ownership in enterprise tech, with ability to create/manage technical roadmaps and align stakeholders.
• Skilled in Agile, backlog management, and translating technical requirements into platform capabilities.
• Experience leading federated/distributed teams and managing stakeholders across business and technical domains.

Business & Communication Skills

• Bachelor's in Computer Science, Engineering, or equivalent experience.
• Collaborative leadership style, strong written/verbal communication, and ability to influence without direct authority.
• Understanding of FinOps, cloud cost optimization, project management for large-scale initiatives, and regulatory compliance.

Desirable Criteria

Preferred Qualifications

• Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) or equivalent

• AWS Certified Cloud Practitioner or AWS Solutions Architect – Associate.

Previous experience in financial services, healthcare, or other highly regulated industries

This part will be assessed in a tie break situation only.

Additional Security Information

This role requires the successful candidate to hold or be willing to hold Security check (SC) clearance.

Transitional Sites

For more information on where you might be working, review this information on our locations.

If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

These sites are:

• Telford Plaza, Telford - moving to Parkside Court, Telford

You will be given more information about what this means at the job offer stage.

Benefits

Alongside your salary of £71,725, HM Revenue and Customs contributes £20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

To find out more about HMRC benefits and find out what it's really like to work for HMRC
hear from our insiders or visit Thinking of joining the Civil Service

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

How to Apply

As part of the application process, you will be asked to provide the following:

• A name-blind CV including your job history, qualifications and previous experiences. Your CV should be limited to your last 3 roles and no more than 200 words per role.
• A 1000-word personal statement.
  Your personal statement should show how you meet the person specification and essential criteria.

Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview.

Further details around what this will entail are listed on the application form.

Sift

At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview.

We may also raise the score required at any stage of the process if we receive a high number of applications.

Interview

During the panel interview, you will be assessed on Experience based questions.

Interviews will take place via video link.

Sift and interview dates to be confirmed.