Housing Caseworker East

2 days ago

Dorchester DT XJ, United Kingdom Dorset Council Full time

Are you passionate about preventing homelessness and supporting people into safe, secure housing?

Dorset Council is seeking a dedicated and proactive Housing Caseworker to join our Homelessness Team. This is a full-time role offering the opportunity to make a real difference in the lives of vulnerable individuals and families across the county.

About the Role

As a Housing Caseworker, you will provide high-quality housing advice and support to prevent and relieve homelessness. You'll manage a caseload of clients, develop Personal Housing Plans, and work creatively to find sustainable housing solutions. This includes negotiating with landlords, attending court hearings, and working closely with partner agencies.

Key Responsibilities
  • Deliver tailored housing advice and maintain accurate case records
  • Undertake homelessness investigations and determine council duties under relevant legislation
  • Develop and maintain Personal Housing Plans
  • Liaise with internal and external partners to support clients with complex needs
  • Represent Dorset Council at panels and multi-agency meetings
  • Participate in outreach work and occasional out-of-hours service
About You

You'll bring:

  • Experience in housing services or a registered provider
  • Strong knowledge of housing legislation and homelessness prevention
  • Excellent communication, negotiation, and problem-solving skills
  • Ability to work independently and manage a varied caseload
  • Commitment to customer service and continuous professional development
Essential Criteria
  • Minimum of 3 GCSEs (or equivalent) including Maths and English at Grade C or above
  • Understanding of welfare benefits, housing legislation and equal opportunity legislation
  • Ability to travel across the county as required
Why Join Us?

At Dorset Council, we value respect, responsibility, recognition, and collaboration. You'll be part of a supportive team working to make a lasting impact in our communities.

This post requires significant travel. You must have a vehicle (or transport we deem suitable) available for use as needed.

This post involves working with children and/or vulnerable adults and/or having access to significant information about them. It will be subject to a Disclosure and Barring Service check. See our policy on the employment of ex-offenders.

See our adult safeguarding policy.

Please contact if you have any questions about the role.

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