Contract Manager

Northampton, Northamptonshire

The Company

Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.

We are now looking for a Contract Manager to join us on a full-time, permanent basis.

The Benefits

• Base salary of £50,000-£60,000 per annum, DOE
• Car allowance of £6,000 per annum
• Bonus (up to 10%)
• Permanent Health insurance cover (40% of salary cover)
• Pension scheme – 6 % matched employer contribution
• Comprehensive private family health cover
• 25 days' holiday (excluding bank holidays)
• 5 days' Volunteer Leave per year
• Opportunity for Unpaid Leave
• Up to 10 days' international remote working
• Critical Illness Cover
• On Site Mental Health First Aiders
• MyStrength Wellbeing App
• Free online Fitness Platform, i.e. Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and nutrition
• Employee benefits, i.e. Free eye test, up to 25% off gym membership, high street vouchers
• Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service, Health Cash Plan, Karo Health
• Tailored development and career opportunities

This is an excellent opportunity for an experienced Contract Manager to take on a key management role with our world-class logistics business.

You will have the chance to make your mark at the highest level, working with a renowned global client that will expand your professional horizons, build your influence, and enhance your reputation as a trusted industry leader.

What's more, you will also enjoy an incredible suite of wellbeing, financial and lifestyle perks that not only support you both in and outside of work but also recognise the impact and value you bring every day.

So, if you want to make your mark with a global logistics leader, read on and apply today

The Role

As a Contract Manager, you will lead the operational, commercial and customer-facing activities of the Mitsubishi contract, ensuring customers receive exceptional service.

Specifically, you will take full ownership of key stakeholder relationships, leading regular performance reviews, managing commercial negotiations, and acting as the primary point of contact for any client escalations.

Alongside this, you will control operational and financial performance, ensuring accurate cost and revenue management, P&L oversight, and the timely production of internal and external reporting.

You'll also manage and support a small team of two, providing clear leadership, guidance and development opportunities to help individuals reach their full potential.

Additionally, you will:

• Drive Health & Safety compliance
• Deliver continuous improvement across processes and customer service delivery
• Explore logistics revenue growth opportunities
• Uphold quality management standards through Kaizen and Right First-Time principles

About You
To be considered as a Contract Manager, you will need:

• Extensive management experience within a warehousing operation, including knowledge of modern facilities and WMS
• Proven experience managing customer budgets and driving business improvement
• Commercial awareness and budgetary responsibility, including contractual understanding
• Strong customer and stakeholder relationship management skills
• Excellent communication and leadership abilities
• Strong IT skills, including Outlook, Excel and PowerPoint
• A good level of general education, including written English

The closing date for this role is 22nd October 2025.

Other organisations may call this role Logistics Contract Manager, Client Account Manager, or Contract Lead.

We thank all applicants for their interest, however, only those under consideration will be contacted.

Webrecruit and Yusen Logistics are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you want to take on this exciting opportunity as a Contract Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.