ICT Support Technician
4 days ago
ICT Support Technician (2nd Level)
Role: ICT Support Technician (2nd Level)
Department: Digital Services
Grade: 5 (£28,778 - £32,097)
Responsible to: Head of Customer Services and Support
Campus: Derry~Londonderry
(Fixed term to 31st December 2026, Full-Time)
Job Purpose:
Are you passionate about technology and looking to kickstart your career in IT? Join our dynamic Digital Services team as an ICT Support Technician at Ulster University, where you'll play a vital role in providing essential IT support to staff, students, and visitors across campus. This is an entry level role perfect for individuals looking to grow and advance their skills in a thriving IT environment. This role offers not only hands on experience, but ample opportunity for career progression.
As an ICT Support Technician, you will deliver 2nd line IT technical support by resolving a range of IT issues supporting staff, students, and visitors with technical problems based at your campus location. You'll troubleshoot and solve escalated issues, delivering solutions that keep the university running smoothly. The role requires an understanding of IT Service Management and knowledge of current computing technologies, as entry level post, a training and development plan is scheduled.
Closing Date: 4th November 2025 at 23:30
Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for university sponsorship under the Skilled Worker visa route.
If you have any specific queries regarding this post, please contact the named email address for the vacancy, as listed on the main current vacancies landing page.
If you have any specific queries regarding eligibility to work in the UK, our Resourcing Compliance team may be able to help: Resourcing-
We may create a 12-month waiting list for same or similar roles within the Department / Faculty. The University reserves the right to extend the waiting list across the University if required for certain posts.
Ulster University holds a silver Athena SWAN Award in recognition of our commitment to advancing Gender equality. You can read more about what this means at and on our university website University has a range of initiatives to support a family friendly working environment, including flexible working.
Job ID :
038066
Location :
Magee
Close Date :
04-Nov-2025
-
Ict Technical Support Officer
2 weeks ago
Derry, United Kingdom University of Ulster Full timeICT Technical Support Officer **Role**: ICT Technical Support Officer **Department**: Digital Services **Grade**: 7 (£39,423 - £46,761) **Responsible to**: ICT Technical Support Manager **Campus**: Derry~Londonderry **(Permanent / Full-Time)** **Job Purpose**: - As ICT Technical Support Officer, you will manage the call allocation and 2nd level...
-
ICT Support Manager
2 days ago
Derry/Londonderry, United Kingdom Education Authority Full timePost: ICT Support Manager Grade: Senior Executive Officer NJC SCP 23-26 Operational Unit: ICT Department Responsible: Principal Line Management: ICT Co‑ordinator Responsible for: ICT Support Staff Job Purpose The postholder is an ICT specialist with the responsibility for the provision of an efficient and effective ICT support infrastructure. He/she will...
-
ICT Technician
9 hours ago
Birmingham B BT, United Kingdom STAR ACADEMIES Full time £25,000 - £35,000 per yearDo you have the drive, passion and commitment to deliver outstanding support to help young people in a disadvantaged community? If so, joining the Star support team might just be the best career move you ever make. This is your opportunity to join a dedicated team of support staff who are committed to providing the best possible education for our...
-
ICT Support Manager
1 week ago
Derry/Londonderry - Derry/Londonderry - St Mary's College, United Kingdom Education Authority - Northern Ireland Full time £25,000 - £40,000 per yearPERSON SPECIFICATION NOTES TO JOB APPLICANTSYou must clearly demonstrate on your application form under each question, how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria, where relevant.You must demonstrate how...
-
Derry/Londonderry, United Kingdom Education Authority Full timeA regional educational organization is seeking an ICT Support Manager to oversee the ICT support infrastructure within the school. Responsibilities include managing technical support, coordinating systems management, and supervising ICT staff. Ideal candidates should have a third level qualification in IT and a minimum of 1 year of relevant supervisory...
-
Theatre Support Technician
1 week ago
Derry/Londonderry, United Kingdom JobStart Scheme Full timeTHE EMPLOYER IS: NORTHWEST CULTURAL PARTNERSHIPAs a Theatre Support Technician you will be working with a small team providing high quality performances to the local audiences. You will be managing a daily schedule that support the running of the Newgate Theatre to include performance dates, rehearsals and classes. You will need to understand our booking...
-
Derry, United Kingdom University of Ulster Full timeResearch Assistant in Digital Service, Supports and Spaces - PEACEPLUS Project **Role**: Research Assistant in Digital Service, Supports and Spaces - PEACEPLUS Project **Department**: School of Computing, Engineering and Intelligent Systems **Grade**: 6 (£32,564 per annum) **Responsible to**: Principal Investigator **Campus**:...
-
Copy of Support Technician
2 weeks ago
Lisburn BT EX, United Kingdom Camlin Group Ltd Full time £25,000 - £35,000 per yearCompany Description:Camlin is a global technology leader that operates with the vision of bringing revolutionary products to life for a wide range of industries, including power and rail, and also has interests in a number of R&D projects in a variety of scientific sectors.At Camlin we believe in high quality engineering and design, allowing us to develop...
-
Admin Support
7 days ago
Derry, United Kingdom Adecco Full timeTemp Admin Support - HSCNI (Derry/Londonderry & Surrounding Areas) Adecco Recruitment is hiring on behalf of HSCNI for temporary admin support staff to join their team in Derry/Londonderry and the surrounding areas. Hours: Monday - Friday, 9am - 5pm (37.5 hours/week) Salary: £12.50 - £13.50 per hour Job Summary: This role involves a wide range of...
-
Accounting Technician
2 weeks ago
Belfast BT, United Kingdom SERE Ltd Full time £30,000 - £35,000 per yearAccounting TechnicianSERE is seeking a highly motivated Accounting Technician who will play a crucial role in supporting our financial operations across the SERE group of companies.SERE Holdings Ltd is one of Northern Ireland's largest companies known for its diverse portfolio that extends beyond its strong presence in private aviation:With a diverse...