Customer Service Advisor

2 days ago


Market Drayton TF PS, United Kingdom EverEdge Full time

Customer Services advisor - Hales, Markek Drayton Office based

The position is primarily focused on processing customers orders taken over the telephone or the internet. This also includes;

Processing credit card payments, set-up of new customers & credit checks, Customer queries, quoting customers & sub-sequent follow-up.

The ability to take ownership of issues and ensure the customer is kept informed including the recording of activities.

Staff are also expected to give advice to customers to ensure we supply the most suitable product.

Building relationships with customers and the ability to engage with customers on trade stands are key requirements.

Attention to detail, good literacy and basic IT knowledge are important

Own transport required

Part-Time: 8.30am to 5.00pm, 3 days per week ( 1 hour Lunch ) - Wednesday to Friday - Some flexability available

To apply, please submit your CV and cover letter highlighting your relevant experience to

Job Types: Part-time, Permanent

Pay: £13.50 per hour

Benefits:

  • Company pension
  • On-site parking

Experience:

  • Customer service: 1 year (required)

Work Location: In person



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