Customer Consultant

1 day ago

Nottingham, Nottingham, United Kingdom Solus - an Aviva company Full time

Overview
Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of our award winning customer service, working as part of the Aviva family?

Responsibilities
The Role:
Our Customer Consultants are the face of Solus, demonstrating our values and work principles, and those of Aviva. Working together to create a supportive and collaborative team working environment, which focuses on the customer and what matters to them. Our consultants identify opportunities to promote customer satisfaction and help embed a culture on site where everyone is responsible for the customer experience and works as a team to meet our customer expectations. Whether that be updating customers by phone, sourcing vehicle parts, planning transportation you will need to work as part of the Solus team to ensure that vehicles are collected, repaired and returned to our customers.

No two customers are the same and our focus on getting people back to normal is at the heart of what we do. Our Customer Consultant will be at the forefront of our award-winning customer service department.

Qualifications
Desirable qualifications and experience:

  • A strong customer focussed background
  • Driving experience with the ability to drive all types of customer vehicles car or long wheel based vans auto or manual
  • Clean Full UK Drivers licence
  • Excellent organisational skills
  • Communication
  • PC literate
  • Passionate about customer service

Who are Solus?
Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.

Why Join Solus?
We have so much to offer when it comes to being a Solus colleague:

  • Competitive salary based on location, skills, experience, and qualifications.
  • Bonus opportunity tied to your performance and the overall success of Solus.
  • Company pension scheme with employer contributions.
  • 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days.
  • Save money with up to 40% discount on Aviva products and other retailer discounts.
  • Share in Aviva's success through the Aviva Save As You Earn scheme.
  • Supportive policies including parental and carer's leave.
  • Wellbeing focus with tools like Group Income Protection and 24/7 GP access.

At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply—your unique skills might be just what we need.

We guarantee an interview for disabled applicants meeting the minimum criteria—just email us after applying to let us know.

Ready to join us?
Apply online today, and our team will be in touch within 14 days.

  • Consultant UK

    1 week ago

    Nottingham, Nottingham, United Kingdom IFS Full time £60,000 - £90,000 per year

    Job DescriptionAbout the RoleAre you an experienced EAM Implementation Consultant who thrives on delivering complete software solutions to customers, not just maintaining systems?At Ultimo, we're looking for a hands-on consultant with strong technical and functional understanding of Enterprise Asset Management who can lead implementations, run customer...

  • HR Consultant

    2 weeks ago

    Nottingham, Nottingham, United Kingdom MHR Full time £30,000 - £60,000 per year

    At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt...

  • Solution Consultant

    1 week ago

    Nottingham, Nottingham, United Kingdom Tata Consultancy Services Full time £35,000 - £75,000 per year

    If you need support in completing the application or if you require a different format of this document, please get in touch withat or callTCS London Office number with the subject line: "Application Support Request".Role:Solution ConsultantJob Type:PermanentLocation:NottinghamReady to utilise your knowledge ofbusiness analysis, solution design, and...

  • Recruitment Consultant

    1 week ago

    Nottingham, Nottingham, United Kingdom Metric Full time £20,000 - £150,000 per year

    Fast-Track Your Career - Recruitment Consultant - Executive SearchLocation:Nottingham |Basic Salary+ uncapped commission (up to 60%)Industry:Staffing & Recruitment | No prior recruitment experience required (sales or customer service experience is a bonus)Start Date:12th January 2026Ambitious and driven?Whether you're experienced in sales, customer service,...

  • Client Marketing Consultant

    4 days ago

    Nottingham, Nottingham, United Kingdom See Tickets UK Full time

    Person SpecificationWe are looking for a Client Marketing Consultant to work in our busy marketing department. The role will involve liaising with promoters, event organisers and venue owners to coordinate event marketing on behalf of the business. The candidate will be a bridge between the company's clients and its marketing channel experts and will help...

  • Recruitment Consultant

    1 week ago

    Nottingham, Nottingham, United Kingdom Nebula Recruitment Full time £25,000 - £30,000 per year

    YOU MUST HAVE WORKED IN A RECRUITMENT AGENCY/BUSINESS TO APPLYNebula Recruitment is looking for an experienced Recruitment Consultant to join our growing client based in Nottingham. They are looking to employ an experienced 360 Recruitment Consultant who can increase the growth of the company by helping and supporting the establishment of a new Industrial...

  • Consultant Sales Engineer HVAC UK&I

    2 weeks ago

    Nottingham, Nottingham, United Kingdom Johnson Controls Full time £40,000 - £80,000 per year

    What's on Offer:Opportunity to be part of the market leader to help drive the sustainability agenda of our customers in the region equipped with the strongest team and portfolio.Our benefitsWe offer an exciting and challenging position with great personal freedom and professional responsibility. Joining us you will become part of a leading global...

  • Recruitment Consultant

    1 week ago

    Nottingham, Nottingham, United Kingdom Nebula Recruitment Full time £30,000 - £40,000 per year

    YOU MUST HAVE WORKED IN A RECRUITMENT AGENCY/BUSINESS TO APPLYMy Client is a the UK's leading provider of paid student and graduate internships, placements and permanent opportunities in an array of sectors, based in Nottingham.  An exciting opportunity has arisen for a Recruitment Consultant to join the team working with a leading UK University who...

  • Lettings Consultant

    1 week ago

    Nottingham, Nottingham, United Kingdom Harper Recruitment Group Full time £24,000 - £32,000 per year

    Student Lettings & Property Management ConsultantPermanent, Nottingham£26,000- £34,000 (depending on experience)Monday- Friday / 9:00- 17:30 (+ 1 in 8 Saturdays 9-1)Job Description:Are you passionate about property, people, and providing exceptional service?An exciting opportunity has opened up for aStudent Lettings & Property Management Consultantto join...

  • Recruitment Consultant

    21 hours ago

    Nottingham, Nottingham, United Kingdom City and County Healthcare Group Ltd Full time

    Company Description Recruitment Consultant Remote role - covering Kent (can be based anywhere in the UK)Full-time, permanent £27,500 per annum Join Hamilton Cross as a Recruitment Consultant Be at the Heart of Healthcare Staffing Success.Are you passionate about people, driven by results, and looking to make a real impact in the healthcare sector? At...