Customer Service Assistant

6 days ago


Warrington, Warrington, United Kingdom Morrisons Full time

Company Description

Morrisons is dedicated to providing outstanding shopping experiences and nurturing careers you won't find elsewhere. By working together and partnering with communities, colleagues, suppliers, and British farmers, we deliver the freshest food at great value. Our ethos emphasizes teamwork, as we strive to lead in every aspect of retail through our stores, distribution centers, manufacturing sites, and head office. We prioritize our people, offering a supportive environment, comprehensive training, and career advancement opportunities alongside excellent perks.

Role Description

This is a full-time, on-site role located in Warrington. As a Customer Service Assistant, you will play a key role in providing exceptional service to customers by addressing their needs and ensuring satisfaction. Daily responsibilities include assisting customers with inquiries, processing purchases and returns, stocking shelves, and maintaining a clean and welcoming environment. You'll also help foster a positive shopping experience by communicating effectively with both customers and colleagues.

Qualifications

  • Strong interpersonal skills and a customer-centric approach
  • Proven ability to deliver excellent customer satisfaction and support services
  • Strong communication skills to interact effectively with customers and team members
  • Ability to work collaboratively in a team-oriented environment
  • Flexibility to work in a fast-paced environment and adapt to customers' needs
  • An enthusiastic and positive attitude, with a commitment to maintaining excellent service standards
  • Previous experience in customer service or retail is a plus but not required


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