Tour & Experience Host

7 days ago

Marlborough SN NN, United Kingdom The Ramsbury Brewing and Distilling Company Ltd Full time

Ramsbury Brewery & Distillery Tour & Experience Host

Location: Ramsbury Brewing & Distilling, Stockclose Farm, Aldbourne, Marlborough, Wiltshire SN8 2NN.

Position: Part-Time.

Rate: £12.75 to £13.50 per hour starting and incremental based on experience and full training.

We have an opportunity for a confident, friendly, and engaging individual to take on responsibility for delivering a range of experiences to guests on our site. This is an opportunity to join our team and take responsibility for a key part of our ever-growing, award-winning brewery and distillery. You will work alongside our experiences team and be a key part of building a strong brand presence in rural Wiltshire. We are looking for a reliable, enthusiastic, and organised person who has a passion for customer service, initially a part time role.

About the Company:

Ramsbury Brewing and Distilling was first established in 2004 with the creation of the brewery followed in 2014 with the distillery. The brewery and distillery are a true field to glass craft producer utilising the premium barley and wheat grown on the Ramsbury estate. Environmental sensitivity as well as care and attention to detail are central to our ethos and key to the creation of our premium spirits and beers.

The company has seen growth through online sales, wholesale relationships and distribution partnerships and is seeking members to take the visitor experience side of our business forward.

What you'll be doing:

This will be a varied role that comes with a great deal of responsibility. Duties will include but are not limited to:

Hosting 'Tours' & 'Gin Schools' experiences as well as tasting events for consumers.

Supporting events with retail of products and merchandise through our retail team on site.

Reporting to and working alongside the customer experiences team members to hit key targets.

Regular maintenance of equipment, daily cleaning, and stock management of consumables.

Providing an enjoyable and safe environment for employees and customers.

Serving customers in our shop.

What you'll get:

The staff discount for on-site purchases.

Company events.

On-site parking.

What you'll need to have:

Confident presentation and public speaking skills.

Driving licence.

Availability to regularly work weekends and potentially evenings.

What you might have:

Retail experience.

Hospitality experience.

Job Types: Part-time, Zero hours contract

Pay: £12.75-£13.50 per hour

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Flexitime
  • On-site parking
  • Sick pay

Work Location: In person

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