Care Navigator/Receptionist

2 weeks ago

Bridgend, Bridgend county borough, United Kingdom Oak Tree Surgery Full time £18,000 - £28,000 per year

Overview

We are seeking a dedicated and detail-oriented Care Navigator to join our team. The ideal candidate will play a crucial role in supporting clients by guiding them through their care journey, ensuring they receive the necessary services and resources. This position requires strong organisational skills, excellent communication abilities, and proficiency in various administrative tasks. The Care Navigator will work closely with clients, healthcare providers, and community resources to facilitate effective care coordination.

Responsibilities

  • Assist clients in navigating healthcare services and resources effectively.
  • Maintain accurate records and documentation of client interactions and care plans.
  • Perform data entry tasks to ensure all information is up-to-date and organised.
  • Provide clerical support including handling phone enquiries with professionalism.
  • Collaborate with healthcare professionals to coordinate client appointments and follow-ups.
  • Ensure that all administrative processes are conducted efficiently within the office environment.

Requirements

  • Strong administrative skills with a focus on organisational efficiency.
  • Excellent phone etiquette and interpersonal communication skills.
  • Attention to detail is essential.
  • Ability to work independently as well as part of a team in a fast-paced environment.
  • A compassionate approach towards client care with a commitment to enhancing their experience.

If you are passionate about making a difference in the lives of others while utilising your administrative expertise, we encourage you to apply for the Care Navigator position.

Job Type: Part-time

Pay: From £12.21 per hour

Benefits:

  • Company pension
  • Cycle to work scheme
  • Free flu jabs
  • Free parking
  • On-site parking

Language:

  • English (preferred)

Work Location: In person

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