Client Support Administrator

1 week ago

Grantham, Lincolnshire, United Kingdom Duncan & Toplis Full time £18,000 - £20,000 per year

Operations | Full-time | Grantham

We're looking for a Client Support Administrator to join our team to support service delivery and day-to-day office operations.

What does this role involve?

As a Client Support Administrator, you will join the operations team working alongside colleagues in your location hub to ensure service delivery in line with the company's culture and core values of trust, partnership, and inclusivity.

Teamwork

You will support the client delivery teams in all administrative and day-to-day operational matters, working collaboratively across the whole team. You will manage meeting room bookings and coordinate client meetings for team members.

You will ensure all work within the typing pool is properly scheduled and delivered on time, arrange timely submission of financial statements and other documents with relevant regulatory bodies, complete relevant forms per our standard operating procedures, and keep systems up to date.

Client experience

You will maintain public areas and greet visitors, as well as operate the main telephone line for any inbound external calls.

Skills and experience

We encourage candidates of all backgrounds and capabilities to apply, although it's essential that your values and experience align with this role's key responsibilities. To be successful you will:

  • have excellent written and verbal communication skills and demonstrate the capability to work independently and in a team
  • have a high level of organisational skills, with the ability to work accurately with attention to detail
  • produce accurate and timely work within your service line
  • be experienced working as an administrator
Join Duncan & Toplis

From flexible working arrangements and time-matched volunteer hours to online fitness classes and mental health support, at Duncan & Toplis we're committed to helping our people maintain a healthy and balanced lifestyle.

We help our team to develop their talents and encourage ambitious individuals to progress their careers and expand their professional and personal capability with fully supported training and CPD.

Our values of trust, partnership, and inclusivity are at the forefront of everything we do.

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