Supported Living Team Leader

Reference: SWR4644

Sector: Care

Salary: £27,000 Per Annum

Hours: Working hours for this role are 37.5 per week, which will be varied, and you will need to be flexible to observe and support staff across different shifts, including 7:00?am–2:30?pm, 2:30?pm–10:00?pm, and occasional night duties.

Town/City: Ipswich

Contract Type: Full Time

Closing Date: 10/12/2025

Supported Living Team Leader – Papworth Trust are seeking a Supported Living Team Leader to join their Ipswich, Suffolk team in a newly-created, hands-on role on a full-time, permanent basis.

Why Papworth Trust:

At Papworth Trust, we help disabled people live independently through tailored care and support. Recognised by the Care Quality Commission, many of our services are rated 'Outstanding' or 'Good.' Across Suffolk, we provide housing, employment support, and day opportunities to unlock potential and strengthen communities

Fantastic company benefits include:

• Competitive Salary: £27,000 per annum
• Holiday: 33 days holiday including bank holidays
• Company sick pay
• Pension
• Employee extras: Cycle to Work scheme, Inclusive employee assistance and wellbeing support, ongoing training, health cashback plan.

About the role:

As a Supported Living Team Leader, you will support and develop staff while ensuring high-quality, person-centred care for 4 customers and around 20 FTE staff. This hands-on role requires visibility, guidance, and early intervention to maintain safe and consistent service standards. Working hours for this role are 37.5 per week, which will be varied, and you will need to be flexible to observe and support staff across different shifts, including 7:00 am–2:30 pm, 2:30 pm–10:00 pm, and occasional night duties.

Main Duties and Responsibilities:

• Provide regular supervision and appraisal meetings with staff and deliver constructive feedback to support professional development.
• Manage staff performance, including attendance, standards, professional boundaries, and responsibilities.
• Contribute to rota planning and ensure schedules are accurate and up to date.
• Support timely reporting and learning from incidents, ensuring forms and documentation are completed accurately.
• Complete and maintain support plans and risk assessments for customers, sharing information with colleagues to ensure understanding and compliance.
• Undertake Support Worker observations and provide feedback to staff, Deputy, and Registered Manager.
• Participate in service audits and contribute to governance and compliance monitoring.

About you:

As a Supported Living Team Leader, you'll have social care experience and a background in supervising colleagues, formally or informally. You'll have strong communication and organisational skills, confidence in giving feedback, and a commitment to role-modelling values and a person-centred approach. You'll have experience preparing person-centred support plans and either hold Level 3 Health and Social Care or be willing to work towards it.

Experience in supported living is desirable, but candidates with experience in learning disabilities, autism, complex autism, or mental health will also be considered. Familiarity with digital care management systems, governance or compliance audits is advantageous, and a driving licence and car are preferable for travel between sites.

Please note: The post will be subject to an Enhanced with Adults Barred Service (DBS) check process.

We are a Disability Confident employer. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. We welcome applications from disabled candidates and guarantee an interview to those who meet the minimum criteria for the role. If you wish to apply through the Disability Confident scheme, please contact Spider who are handling this vacancy on our behalf.

Please note, Candidates must be authorised to work in the UK.

If you are dedicated to making a difference and possess the skills and experience, we are looking for our Supported Living Team Leader role, we would love to hear from you. Please submit your CV today to join our supportive and dynamic team at Papworth Trust, where we work together to empower individuals and promote independence in care.

Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy.

No Recruitment agencies please.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Additional Keywords: Team Leader, Supported Living, Health and Social Care, Social Care Leadership, Person-Centred Care, Staff Supervision, Staff Development, Learning Disabilities, Autism, Complex Autism, Mental Health, Care Governance, Care Compliance, Care Audits, Digital Care Systems.

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