Assistant Manager

2 weeks ago

London SW UR, United Kingdom 706fe6d5-a394-481f-8b02-096115a82a8b Full time £9,920 per year

Assistant Manager – Up to £19 per hour inclusive of tronc

Central London location

About Us:

Alley Cat's Pizzeria is a vibrant and bustling pizzeria known for its delicious New York-style pizzas and energetic atmosphere. If you're passionate about Italian cuisine, thrive in a fast-paced environment, and love leading from the front, we'd love to have you on board

Position Overview:

We're looking for a confident and driven Assistant Manager to help support the General Manager in overseeing the day-to-day operations of our restaurant. You'll take on a leadership role, supporting and motivating the front-of-house team, ensuring excellent guest experiences, and maintaining high operational standards. This is a fantastic opportunity for someone ready to step up and grow their career in hospitality.

Key Responsibilities:

  • Assist in the daily running of the restaurant, ensuring smooth and efficient service
  • Open and close the venue in line with company procedures, including cashing up and securing the premises
  • Lead and develop front-of-house staff, providing training and ongoing support
  • Manage floor operations during service, maintaining exceptional service standards
  • Build strong relationships with guests, ensuring repeat business and positive reviews
  • Collaborate with kitchen and bar teams to ensure consistent service and communication
  • Assist with stock control, ordering, and inventory management
  • Support with administrative tasks including rota management, health & safety, and compliance
  • Drive sales through upselling and promotion of specials and events
  • Handle guest feedback professionally and effectively resolve any issues

Requirements:

  • Proven experience in a supervisory or management role in a busy hospitality environment
  • Strong understanding of restaurant operations and team leadership
  • Confident, approachable, and able to lead by example
  • Excellent communication and organizational skills
  • Calm under pressure and solutions-focused
  • Flexible availability, including evenings, weekends, and holidays
  • Passionate about great food, drink, and customer service

Benefits:

  • Up to £19 hourly starting rate inclusive of tronc
  • A free staff meal on shift
  • 50% discount on food and drink
  • People's Pension scheme contribution after 3 months
  • Recommend-a-friend bonus scheme
  • Fast-track career progression and CPL training opportunities

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