Engineer Relationship Account Manager

We are leaders in encouraging and inspiring Children to become Engineers and promoting Engineering as a career path. We're looking for individuals who want to make a positive impact on the future careers of young people.

Our Engineer Relationship department play a key role within the business, creating the bridge between our activities and inspiring volunteer Engineering Professionals from the partners we work with.

Our vision as a not-for-profit Company is to embed engineering into the fabric of every school, ensuring all children have the opportunity to engage with engineering from a young age.

The Role:

As our Engineer Relationship Manager, you will be responsible for:

• Relationship Management with Partners and Engineers: Partner and supporter facing whilst overseeing Engineer Relationship communications and operational, providing contract management, understanding needs and guiding partners through outreach and onboarding of their engineering professionals, and working with our Contract Managers.
• Onboarding Support: Working with our partners and supporters to bring their volunteers onboard, overseeing the process and working with our Engineer Relationship Administrator who will onboard and support our volunteer engineers further; identifying and removing barriers to engagement.
• Value Proposition Development: Continue to develop our value proposition to our Partners and volunteer Engineering professionals to further their engagement and impact including collaboration on further product development with colleagues to continue to put engineer engagement at the heart of what we do.
• Reporting Engagement: Track, report and promote volunteer engagement and share progression and success stories as part of our impact for the engineers, our funders, our internal teams and Account Managers.
• Support Events: be involved in and attend events to encourage engineer participation.

What You'll Get:

• Salary £31,000 per annum
• Full-time role at 37.5 hours per week (8:30am - 4:30pm, Mon-Fri), discretionary hybrid working options currently.
• 30 minutes lunch break each day
• 29 days holiday per year, including bank holidays
• Increasing holiday allowance throughout service
• Working with some of the world's largest blue-chip companies as part of their social value outreach, engaging with inspirational people and companies
• Opportunity to travel nationally with the Company
• Health Cash Plan
• Employee Assistance Programme; access to confidential support, including Mental Health and Wellbeing support, legal advice, financial advice, etc.
• Cycle-to-Work scheme
• Life insurance at 3 times your salary
• Early finish on the last Friday of the month
• Casual dress
• Professional development opportunities

We're looking for:

• A confident, self-motivated individual, capable of identifying and removing barriers.
• At least 2 years'+ experience in a customer-focused role
• Excellent relationship-management skills with the ability to listen and communicate credibly and effectively both verbally and in writing
• Excellent organisational skills supporting multiple contracts at the same time
• Experience in project management would be beneficial
• Confidence in communicating with stakeholders from the outset
• Setting and working to effective objectives and timescales
• Good digital skills with Microsoft 365, Excel and Outlook and experience of using a CRM system

You do not have to meet 100% of the requirements to apply – we're looking for individuals who share our passion about the aims and aspirations we have and wanting to make a positive impact on the future careers of young people.

If you want to work for a value led business who change lives through STEM & Engineering engagement, and you think you're a good fit, then we want to hear from you

To apply please submit aCV with covering letter.

Our team will be taking a short break over the festive period. We'll review all applications as soon as we're back.

Job Types: Full-time, Permanent

Pay: £31,000.00 per year

Benefits:

• Additional leave
• Casual dress
• Company events
• Cycle to work scheme
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Private medical insurance
• Sick pay
• Work from home

Work Location: In person