Team Assistant

Job Title: Team Assistant

Location: London Head Office ((Hybrid Working Model)

Department: People

Reports to: Chief People Officer

Contract: Full-time

Overview

At ELEMIS, our people are at the heart of everything we do. As a globally recognised British skincare brand, our success is built on passion, innovation, and excellence.

We are seeking a highly capable, proactive, and adaptable Team Assistant to support the smooth and efficient running of the Executive Office. This role provides essential administrative and coordination support to senior leaders, helping to maintain an organised, professional, and well-connected operation.

This is a junior to mid-level position suited to someone who is organised, resourceful, discreet, and confident managing multiple priorities in a fast-paced environment.

Key Responsibilities

Executive & Administrative Support

• Provide day-to-day administrative and coordination support to senior leaders, ensuring smooth and organised operations.
• Manage diary scheduling, travel bookings, and meeting logistics — including room bookings, agendas, and follow-up actions.
• Support the organisation of team events, workshops, and offsites by coordinating logistics and preparing supporting materials.
• Process expenses, raise purchase orders, and support basic budget tracking where required.
• Assist with maintaining team systems, files, trackers, and administrative processes to help improve efficiency.
• Handle confidential information with care, discretion, and professionalism at all times.

Operational Coordination

• Act as a key point of contact for internal and external stakeholders on behalf of the Executive Office.
• Support the coordination and communication of updates, actions, and information between leadership teams and wider business groups.
• Assist with preparing meeting packs, basic documentation, and organisational materials.
• Ensure smooth workflow across the Executive Office and other functions.

Process & Systems Support

• Maintain and update internal documentation, schedules, and shared information systems.
• Contribute to process improvement initiatives aimed at enhancing team organisation and efficiency.
• Support onboarding administration for new joiners within the leadership function (meeting coordination, IT setup liaison, welcome documentation).

Relationship Management

• Build strong working relationships across the organisation and with external partners.
• Represent the Executive Office in a warm, professional, and brand-aligned manner.
• Support cross-functional collaboration to ensure timely completion of actions and priorities.

• Experience as a Team Administrator, Office Assistant, or similar junior/mid-level support role.
• Strong organisational skills with the ability to multitask and prioritise effectively.
• Confident communicator with strong written and verbal communication skills.
• Good working knowledge of Microsoft Office (Outlook, Excel, PowerPoint, Teams).
• High level of accuracy and strong attention to detail.
• Discreet, trustworthy, and able to handle sensitive information appropriately.
• Positive, proactive, and solutions-focused approach.
• Calm, resilient, and adaptable in a fast-paced environment.

Desirable

• Experience supporting senior leaders or busy teams in a dynamic business.
• Background in beauty, retail, luxury, wellness, or fast-paced consumer brands.
• Experience coordinating events or workshops.

• Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
• Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
• Generous Holiday Allowance, increasing with length of service
• Company Pension Scheme
• Healthcare Cash Plan (with Dental)
• Employee Assistance Programme for all Associates and their families
• Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
• Much, much more
• Some benefit eligibility is based on length of service or contract type

ELEMIS is the most exciting and innovative British brand in the spa and skincare industry. Rapidly expanding globally, the brand is available in over 45 countries and is continually introducing new and revolutionary products to the market.

A brand with true integrity, passion and commitment, ELEMIS is award-winning, results-driven and visionary – just like our people.

Sustainability is at the heart of ELEMIS' responsibilities. As a brand and as people, we ensure all duties and actions contribute to the short and long-term sustainability goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars.

We are committed to Elemis' sustainability pledge when ordering testers and professional grade products and when planning and executing promotional activities, reducing waste wherever possible.