Inside Sales Account Manager

13 hours ago


Didcot, Oxfordshire, United Kingdom Resmed Full time

We are looking for an Inside Sales Account Manager to join our Sales team in the UK.This is an hybrid position based in Harwell, Oxfordshire.The primary role of Inside Sales Account Manager function is to develop and maintain relationships with the assigned customers and accounts for a location, region or division. Key deliverables include acting as the primary contact for operational and tactical issues representing delivery of all services to the customer. Identifying new sales opportunities within existing accounts.Let's talk about ResponsibilitiesThe primary objective of the Inside Sales Account Manager is to deliver an exceptional customer experience through customer calls (virtually), selling the ResMed respiratory portfolio in a targeted approach, providing product and technical information, preparing quotes, facilitating training/educational programs and managing problem resolution.Key Responsibilities include to maintain and grow market share across target accounts by delivering exceptional customer service, executing team driven objectives and assisting with training needs.Assist Commercial Manager UK in supporting Territory Business Managers in preparing quotesDevelop, maintain, and grow customer relationships within target accountsDevelop and enhance these relationships through routine customer virtual meetings selling ResMeds portfolio including educational programs, product in-services, and handling problem resolutionProfessionally represent ResMed as the subject matter expert on the broad portfolio of products and solutionsWork closely with the Commercial Manager, Clinical team and Sleep Sales Management team in evaluating sales trends and monitoring changes to the business environmentDocument activities within the Customer Relationship Management (CRM) systemLet's talk about Qualifications and ExperienceHighly motivated with a passion to drive resultsHighly accountable driving continuous improvementSelf-starter with proven leadership qualitiesExcellence in all forms of communication Demonstrated ability to develop and build strong customer relationshipsTeam player with strong work ethic and a can-do attitudeExperience/ willingness to adopt (SFDC) or similar customer relationship management (CRM) platformDegree or equivalent qualification >2 year's relevant business experience in B2B sales support; medical device industry experience/knowledge preferredOK, so what's next?Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply nowJoining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now We commit to respond to every applicant.


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