Assistant General Manager

6 days ago

London W AH, United Kingdom The Princess Royal Full time £30,000 - £50,000 per year

Who We Are

Cubitt House is a collection of eight distinctive London pubs celebrated for their seasonal British menus, impeccable hospitality, and timeless interiors. Inspired by master architect Thomas Cubitt, we honour London's heritage by creating vibrant spaces that feel both elegant and welcoming. Our pubs—including The Thomas Cubitt, The Alfred Tennyson, The Orange, The Princess Royal, and The Grazing Goat—blend British craftsmanship with a sense of community, partnering with the finest artisans and producers to deliver exceptional experiences.

We are more than a pub group—we are a family of passionate individuals dedicated to craft, creativity, and genuine service. At Cubitt House, we believe in celebrating people and places through thoughtful design, locally sourced food, and warm, memorable moments.

The Role

We're looking for an Assistant General Manager to join the team at The Princess Royal, our destination pub in the heart of Notting Hill. With elegant dining rooms, a stunning garden terrace, and four boutique bedrooms, The Princess Royal has quickly become both a neighbourhood favourite and a London hotspot for elevated food, wine, and atmosphere.

As Assistant General Manager, you'll support the GM in leading the team and delivering memorable guest experiences. This is a hands-on leadership role that blends operational excellence with people development. You'll ensure smooth day-to-day operations across the bar, restaurant, and bedrooms while inspiring your team to uphold Cubitt House's high standards of hospitality.

Key Responsibilities

  • Work closely with the General Manager to ensure smooth daily operations across the site.
  • Lead, train, and motivate the team to deliver exceptional hospitality.
  • Drive sales and profitability through smart floor management, guest engagement, and upselling.
  • Manage stock, rotas, compliance, and back-of-house systems with efficiency and accuracy.
  • Step up to cover the GM when needed, taking full responsibility for the site.

Skills & Experience

  • Previous experience in premium hospitality, ideally in high-volume restaurants, pubs, or boutique hotels.
  • A natural leader who inspires confidence and brings out the best in others.
  • Commercially astute with a keen eye for detail and standards.
  • Passionate about food, drink, and creating memorable guest experiences.
  • Adaptable, energetic, and hands-on in approach.

On The House

At Cubitt House, our people are at the heart of everything we do. They bring our pubs to life, and we believe exceptional work deserves exceptional rewards. When you join our team, here's what you can look forward to:

  • Competitive pay plus service charge.
  • Perkbox – 30 points every month to spend however you like.
  • Enhanced maternity and paternity leave.
  • Wagestream, pension & cycle-to-work scheme.
  • Employee of the Month recognition & reward programmes.
  • Supplier trips, tastings, and external learning opportunities.
  • Delicious staff meals while on shift.
  • Monthly Bar Academy for cocktail mastery and premium drinks training.
  • Quarterly staff socials, competitions, and a legendary Christmas party.
  • Language development school to help you grow.
  • Work anniversary reward – £100 per year up to 5 years, then £150 per year thereafter.
  • A bottle of champagne on your birthday.
  • 50% off food & drink across all Cubitt House pubs.
  • Clear career progression within a respected, growing hospitality group.
  • A supportive, passionate culture that values both skill and character.

Apply today and take the next step in your hospitality career with Cubitt House.

INDMANAGE

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