Senior ER Specialist

2 weeks ago

Bristol, Bristol, United Kingdom IVC Evidensia Full time £45,000 - £65,000 per year

Join Our Team as a Senior ER Specialist

Location: The Chocolate Factory, Keynsham, Bristol (Hybrid)

About the Role

Are you passionate about employee relations and ready to make a real impact in a dynamic, values-driven organisation? We're looking for a Senior ER Specialist to join our ER Services team and play a pivotal role in shaping how we support our people across the UK.

About us

At IVC Evidensia, our values are at the heart of everything we do:

WE CARE – for animals and people, keeping our promises and treating each other with respect.

WE DARE – to innovate, think entrepreneurially, and embrace change.

WE SHARE – knowledge, best practices, and decisions built on trust and engagement.

What You'll Be Doing

As a Senior ER Specialist, you'll provide expert, telephony-based advice on complex and high-risk ER cases, supporting managers and senior stakeholders to navigate sensitive issues with confidence. You'll be a key escalation point, helping to resolve matters swiftly and effectively while balancing commercial needs and legal compliance.

You'll also:

  • Manage Early Conciliation (EC) claims and support Employment Tribunal (ET) cases.
  • Coach leaders up to Exec level on ER matters.
  • Collaborate with legal, HR, PR, and risk teams on high-impact cases.
  • Contribute to training, policy development, and continuous improvement initiatives.
  • Share insights and learnings to develop the wider ER team.

What We're Looking For

We're seeking someone with:

  • Strong technical knowledge of UK employment law and HR practices.
  • Proven experience handling complex ER cases and EC claims.
  • Excellent communication and stakeholder management skills.
  • A proactive, resilient mindset with the ability to coach and influence at senior levels.
  • Ability to juggle competing priorities in a fast-paced environment
  • A collaborative spirit and a genuine interest in making a difference.
  • Desirable: CIPD Level 5 (or working towards Level 7), and a solid understanding of the ET process.

Why Join Us?

This is more than just a job – it's a chance to be part of a supportive, forward-thinking team where your expertise will shape how we care for our people. You'll work in a hybrid environment, with flexibility and the opportunity to grow professionally while contributing to a business that truly lives its values

What we offer

At IVC Evidensia we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from

  • Work-life balance
  • 26 days annual leave
  • Initiatives focused on employee wellbeing
  • Pension
  • Discretionary Bonus
  • Discounted staff pet care

Following receipt of your application, you will be contacted by one of our experienced recruitment team.

At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

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