Senior Identity Project Delivery Lead

The Role
We are seeking a skilled and proactive Identity Project Delivery Lead for a unique opportunity within our dynamic Enterprise Technology team. The ideal candidate will be responsible for ensuring the smooth operation and delivery of identity-related projects, engaging with multiple business teams and functions to ensure the effective and secure delivery of cross-cutting identity initiatives through proactive risk and dependency management. This role will require a strong understanding of a complex range of business identities, enterprise-level security understanding and consideration, and exceptional stakeholder management skills. You will be expected to demonstrate the ability to set and maintain a high standard for project delivery, focusing on adaptable communication and a collaborative mindset with various teams to deliver efficient solutions for a growing, fast-paced business.

What You Will Do

• Lead End-to-End Delivery of Identity Solutions: Manage the complete delivery lifecycle for identity-related projects (e.g., SSO, MFA, identity verification, access control), including planning, scoping, governance, structure, and execution management.
• Secure Cross-Functional Alignment: Coordinate with other subject matter experts and Stakeholders across Dojo to ensure the effective and secure delivery of cross-cutting identity initiatives through proactive risk and dependency management.
• Translate Strategy into Deliverables: Work closely with department Leads and System Administrators to understand the team's OKRs and success measures, ensuring project delivery directly contributes to robust authentication and authorisation outcomes.
• Manage Organisational Change for Security: Ensure new identity products and features (like new sign-up flows or authorisation services) are properly adopted across the business through effective change management and communication, focusing on user experience and security compliance.
• Drive Governance and Issue Resolution: Run the relevant governance and structure, with responsibility for helping identify blockers, resource gaps, and other challenges specifically related to identity infrastructure and its integrations.
• Connect Execution to Strategic Security Goals: Able to coordinate delivery on the ground, ensuring work is moving forward, while also maintaining a view of the bigger picture to ensure alignment with the overarching security strategy and identity outcomes of the business.
• Optimise Delivery for Identity Engineering: Collaborate with the security and system administrator teams to continuously optimise and improve delivery ways of working, tailored for identity and access management (IAM) development.

What You Will Bring

• Identity & Security Program Management Expertise: Proven track record in delivery and program management, specifically managing complex initiatives that involve Identity and Access Management (IAM), customer identity (CIAM), or workforce identity.
• Experience in Regulated Environments: Experience in managing programs within the payments industry with exposure to security standards, data privacy regulations (e.g., GDPR, PSD2), and working with regulators, schemes, and security partners.
• Influencing for Adoption and Security: Experience working within a delivery framework and collaborating with others to improve ways of working. Proven ability to foster cross-functional collaboration on security and identity practices. Track record of influencing senior stakeholders and building strong relationships to drive security-first adoption.
• Agile Problem-Solving: Demonstrate agility and the ability to pivot quickly in response to security incidents or changing compliance requirements, with a proactive and positive approach to problem-solving.
• Strategic Delivery Vision: Understanding of delivery best practices, with the ability to use these to iterate the right approach for the unique challenges of delivering secure, scalable, and highly available identity services.
• Impactful Results in Ambiguity: Track record of driving impactful results in spite of ambiguity, particularly when dealing with legacy systems and modern identity platforms, and course-correcting when technical or compliance requirements change.