Customer Service Assistant

6 days ago

LEGOLAND Discovery Centre Manchester Barton Square Manchester MAN M AS United Kingdom LEGOLAND Discovery Centre Full time £15,300 - £32,700 per year


What you'll bring to the team

Are you looking for a seasonal job based next to the Trafford Centre that's full of FUN? Who wouldn't want to work in the ultimate indoor playground and what can only be described as a giant box of LEGO?

We have a couple of exciting roles available:

Retail Team

If working as a Retail Host you will be the first point of contact for our guests, offering a warm welcome into our LEGO store. Whether selling a memento of our guests amazing experience or supporting them to stock up on LEGO related goodies, answering any questions guests may have.

Guest Experience Team 

As a Guest Experience Host, you will help to create lifelong memorable experiences in our attraction for our guests. You could be operating our rides, delivering workshops or even become one of our LEGO mascots. You will deliver the highest possible standards of guest service, presentation, and product knowledge. You will ensure that our guests are receiving optimal fun by connecting with them in a magical, fun, and safe environment.

These are seasonal, fixed term positions. This is a flexible contract with opportunities to flex up your hours during peak times such as weekends and school holidays. You must be available over the Christmas and New Year period.



Qualifications & Experience

Qualifications and Experience:

  • Experience working in a customer facing environment
  • Friendly and hardworking with a "can do" demeanour
  • Excellent communicator who loves to get along with people of all ages
  • Fun, dynamic, and friendly personality
  • Excellent communication, listening, and motivational skills


Benefits

What's in it for you?

  • An hourly rate, paid fortnightly
  • 25% discount in our retail shops and restaurants
  • 40% off LEGO online
  • Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
  • 02 discount
  • Employee pricing up to 44% off cinema tickets

Perhaps the biggest benefit of joining us, are the amazing opportunities to advance your career. Merlin Entertainments is a large, global, expanding business, with no end of curatorial, operational, or general management roles, so for an ambitious and dedicated individual looking to go much further with their career, we can provide the opportunities and the support to help you realise your potential.



Pay Range

GBP £12.31/Hr.

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