Medical Secretary

1 week ago

WestonsuperMare BS DX, United Kingdom Stafford Medical Group Full time

Job Overview

We are seeking a dedicated and organised Medical Secretary to join our healthcare team. The ideal candidate will possess strong administrative skills and have a passion for providing excellent support within a medical environment. This role is essential in ensuring the smooth operation of our practice, facilitating communication between patients and healthcare professionals, and maintaining accurate records.

Responsibilities

  • Type letters, reports and associated documentation as required and within the specified timescales as appropriate for the referral
  • Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
  • Manage all enquiries in an effective manner
  • Maintain an accurate referrals database
  • Action all incoming email within a timely manner
  • Scan documentation and attach scanned documents to patients' healthcare records
  • Accurately input and code SNOMED CT data on the clinical IT system
  • Process referrals using the electronic referral system (ERS)
  • Process requests for information i.e. requests for letters from patients
  • Answer incoming phone calls, transferring calls or dealing with the caller's request appropriately
  • Manage all administrative queries as necessary
  • Conduct clinical system searches as requested
  • Support all clinical staff with general administrative tasks as requested
  • Maintain a clean, tidy, effective working area at all times
  • Be an integral part of the general practice team
  • Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
  • Undertake all mandatory training and induction programmes
  • Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed

Job Types: Part-time, Permanent

Pay: £23,809.50-£24,375.00 per year

Expected hours: 25 – 30 per week

Benefits:

  • Company pension
  • Employee discount
  • Free flu jabs
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Sick pay

Application question(s):

  • Are you within commutable distance to Weston-super-Mare?

Experience:

  • clinical system: 1 year (required)
  • medical administration or medical secretary: 1 year (required)

Work Location: In person

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