Senior Business Analyst

Grade UE08: £50,253 to £61,759 per annum, pro-rata if part time

Information Services Group / Project Services / Applications Directorate

Full-time: 35 hours per week

Open-ended (permanent)

This is an exciting opportunity to join an established specialist team of dynamic and friendly project and programme delivery professionals supporting IT and business change at the University.

We are looking for a Senior Business Analyst to join Project Services, a part of the Information Services Group (ISG). Our diverse project portfolio supports research, teaching and professional services. Our projects improve business efficiency, enhance student experience, maintain IT compliance and enable digital transformation. The Senior Business Analyst will lead the analysis for more complex and critical projects, and support the work of our Business Analysts.

The role has a hybrid working pattern, involving working on campus one to two days a week and when necessary for in-person meetings and activities. Working hours are ideally 35 hours per week, but we will consider flexible working requests. The role reports to one of our Team and Portfolio Managers.

What we can offer you:

• A competitive salary of £50,253 - £61,759
• An opportunity to work with an unusually wide range of business areas and types of IT and business change
• An opportunity to make a difference at one of the world's top universities
• Generous annual leave allowance of 40 days per year (inclusive of festive closure days)
• Highly competitive defined-benefit pension scheme with a substantial employer contribution
• A range of flexible working options to help prioritise work/life balance
• A day of paid leave annually for your chosen volunteering activity
• Access to excellent online learning, staff development opportunities and a Staff Scholarship fund
  Varied staff discounts, family-friendly initiatives , support for staff wellbeing and more

Use our reward calculator to find out the total value of the pay and benefits for these roles.

What the job involves:

• Leading engagement with business stakeholders to understand processes, challenges, and requirements through methods such as interviews, workshops, and surveys
• Leading the elicitation, analysis, and documentation of business needs
• Translating business requirements into clear specifications for both technical and non-technical teams
• Producing high-quality documentation, including business requirements, functional specifications, and supporting materials, to inform business cases and solution design
• Developing effective, trusted relationships with partners within ISG and across the University
• Supporting and coaching business analysts, including assuring outputs and providing constructive feedback to ensure consistent high-quality results
  Defining and exemplifying best practice business analysis approaches, standards, processes and procedures

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A bit about you:

Your skills and attributes for success include:

• Extensive experience working as a business analyst, engaging with business and technology colleagues to produce high value outputs
• Naturally benefits focused with a good sense of relative priorities evidenced by track record of meeting deadlines
• Ability to interpret and present complex information to both technical and non-technical audiences
• Excellent communication skills, both verbal and written, with ability to listen, learn and adapt in new environments
• Flexible and diplomatic with proven negotiating and influencing skills
• Team player who builds effective relationships and establishes trust with colleagues at all levels
  Proven coaching skills

Application procedure:

We welcome informal enquiries about the role – to find out more please email Rhian Davies (Head of PMO and Interim Head of Project Services) at

The University is committed to equality, diversity and inclusion. If you have the right skills for the job, we want to hear from you. We encourage applications from the right candidates regardless of age, gender identity, disability, sexual orientation, religion, belief or race.

Prior to any employment commencing candidates will be required to evidence Right to Work in the UK – – we will not be considering sponsorship of international workers in this role so we will not invite anyone to interview unless they have Right to Work already in place.

To apply, upload a CV and cover letter before 17 November 2025 .

Interviews are expected to be held during week commencing 01 December 2025 .