Maintenance Manager

4 hours ago

Hook, Greater London, United Kingdom Elite Hotels Full time

Job Ref: ELI3046

Branch: Tylney Hall Hotel

Location: Tylney Hall Hotel, Hook

Salary/Benefits: Competitive Salary dependant on experience, Plus Service Charge/ 40 hours pw

Contract type: Permanent

Hours: Full Time

Hours per week: 40

Posted date: 30/10/2025

Closing date: 13/12/2025

Role Overview:

To manage the day to day operation of the Maintenance department plus the management of 3rd party Contractors and preventative maintenance plans.

To ensure that all repairs, project work and preventative maintenance is carried out efficiently, to the highest standards and within the agreed budget. Maintain a standard commensurate with the Tylney Hall Hotel brand. This is a 'hands on role' and must ensure superlative standards of customer service in all areas of the operation. The role will require strong organisation, leadership and communication skills.

Key Responsibilities:

  • To deliver a comprehensive and planned maintenance management service which covers all guest bedrooms, public areas, conference/function rooms, Health Club, external Estate and Staff accommodation.
  • To oversee the management of the operation of the Maintenance Department and instruct the Maintenance team accordingly on a day-to-day basis, identifying priorities or responding to instructions by Senior Management.
  • To manage, in conjunction with the General Manager, all hotel refurbishment projects ensuring a professional approach to all project whether completed in house or by a Contractor.
  • To implement a training and successive planning strategy to develop the team.
  • To increase productivity and labour efficiency.
  • To oversee Health Safety for the department plus the wider Hotel in conjunction with the General Manager and Deputy Manager.
  • To manage 3rd party Contractors to include, but not limited to, boiler and water plant, pool plant, pest control, kitchen equipment, drainage, sewage and general equipment.
  • To manage specific projects associated with all building and estate maintenance. i.e. roof works, road works, building works.
  • To ensure all equipment is in working order and liaise with the Heads of Department to ensure any issues are dealt with promptly.
  • To support the structure of taking responsibility for all maintenance requirements concerning staff accommodation, ensuring at all times that a visible concern for staff welfare is displayed by all team members.
  • To implement Operational Service Standard Of Performance (OSSOP's).

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.

Tylney Hall Hotel:

Tylney Hall Hotel is a beautiful 4 red Star Hotel with 112 bedrooms, set in the heart of 66 acres of glorious park boasts the longest uninterrupted view in Hampshire. With a 2 rosette Restaurant we are committed to delivering hospitality to the highest standard. Our facilities include beauty treatment rooms leisure facilities including both an indoor an outdoor pool banqueting facilities which are second to none.

Why work at Tylney Hall Hotel Gardens:

As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals – this could be you

Benefits

To support our staff we offer:

  • Meals are provided by our talented kitchen team
  • We have plenty of free parking.
  • We also have amazing recognition awards for exceptional customer service
  • Reduced price stays in all of our hotels – where you are treated like a guest no matter who you are

For full details of the benefits on offer please check our website:

If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.

  • service charge is dependent on sales performance and not guaranteed

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