Field Service Engineer

2 weeks ago

Leeds, Leeds, United Kingdom Hays Full time £40,000 - £60,000 per year

Your new company

You'll be joining a leading provider of innovative packaging solutions, specialising in high-performance sealing equipment and consumables for the food industry. The company is committed to delivering exceptional quality, reliability, and customer service, ensuring its clients can maintain efficiency and compliance in their production processes.

Your new role

As a Field Service Engineer, you will play a key role in maintaining, repairing, and commissioning bag sealing machines at customer sites across the UK and internationally. You'll respond to breakdowns, carry out installations, and perform routine service visits, ensuring machines operate at peak performance. Beyond technical support, you'll act as an ambassador for the brand, promoting equipment and consumables, seeking customer feedback, and identifying opportunities for upselling and growth. Collaboration with the engineering support team and adherence to health, safety, and quality standards will be central to your success.

What you'll need to succeed

  • A recognised qualification in Mechanical Engineering.
  • A clean UK driving licence and willingness to travel extensively, including overnight stays and occasional international trips.
  • Strong technical knowledge of engineering design, machine specifications, and standards.
  • Ability to work under pressure, meet deadlines, and adapt to changing priorities.
  • Excellent communication skills and a customer-focused mindset.
  • Proficiency in Microsoft Office applications.
  • Flexibility for occasional weekend work and out-of-hours calls.

Desirable:

  • Knowledge of both mechanical and electrical systems.

What you'll get in return

  • Competitive salary of £41,000 and benefits package.
  • Opportunities for professional development and technical training.
  • The chance to work with cutting-edge machinery in a dynamic and growing industry.
  • A role that offers variety, autonomy, and the opportunity to travel.
  • Being part of a supportive team that values innovation and customer excellence.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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