Restaurant Supervisor

1 week ago

Watford WD BS, United Kingdom Heavenly Desserts Watford Full time

Job description

Heavenly Desserts Watford

We are seeking fun, customer-focused and energetic Restaurant Supervisor to join our iconic Heavenly Desserts store on Watford High Street. We are the UK's leading premium dessert company offering our guests a world class dining experience while serving the finest desserts and exquisite beverages.

Job Summary and Mission:

  • To support the restaurant manager in certain administrative duties including restaurant due diligence, stock control, and opening / closing the restaurant.
  • Leading high performing team with great energy and enthusiasm
  • To contribute to Heavenly Desserts success by providing world-class customer service to all of our guests.
  • To create the Heavenly Desserts experience for our guests by providing courteous, prompt service, quality beverages and desserts, and maintaining a clean and comfortable restaurant environment.

Key Responsibilities:

  • Work as part of a large team to create picture-perfect desserts and drinks from our extensive menu.
  • To uphold the Heavenly Desserts premium service experience consistently for all our guests.
  • Taking customer orders, serving customers and providing excellent customer service.
  • Upholding compliance towards all health and safety, food safety guidelines, following policies and procedures and maintaining a spotlessly clean working environment.
  • Must be available to work between the hours of 8:00am and 01:00am and have access to reliable transportation to get to and from central Watford.
  • A minimum of one-year catering/food handling/customer service experience is preferred, however, training will be provided to the right candidates
  • Prepare, present & serve our desserts to the highest possible standard for each and every guest by adhering to all recipe and presentation standards.
  • Build relationships with fellow team members of respect and courteous, and be a proud ambassador of Heavenly Desserts.
  • Perform daily and weekly cleaning tasks without prompting.
  • Act with integrity, honesty and knowledge that promotes the culture and values of Heavenly Desserts.
  • Anticipates guest and business needs by constantly evaluating environment and customers for cues.
  • Communicate information to the Manager so that the team can respond as necessary to create a premium environment during each shift.
  • Presents oneself professionally, be well-groomed, ensure adherence to health and safety rules and quality store operations standards are met or exceeded.

If you think you have what it takes to be a part of a winning team within a prestigious brand in Watford, and you like to have fun while working with a fantastic team, please get in touch today with your CV. We look forward to hearing from you

Job Type: Full-time

Pay: £11.20-£12.40 per hour

Benefits:

  • Discounted or free food

Work Location: In person

Reference ID: HD-Watford-Supervisor

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