Senior Operations QMS Expert

Job Description:

Arm's Solution Engineering group is seeking a Senior Quality Management, Requirements Traceability, and Systems Specialist to lead and optimize quality processes and requirements traceability across complex engineering programs. This individual will be responsible for establishing and maintaining robust quality management systems, ensuring end-to-end traceability of requirements from conception through delivery, and integrating best-in-class systems practices into operational workflows. The ideal candidate will bring deep experience in quality standards, traceability methodologies, and continuous improvement, and will collaborate closely with engineering, operations, and compliance teams to drive organizational excellence.

Responsibilities:

• Develop, implement, and maintain quality management systems (QMS) in accordance with ISO and industry standards.
• Establish and oversee requirements traceability frameworks to ensure all deliverables meet specified criteria and customer expectations.
• Conduct audits and assessments of QMS processes, identifying gaps and driving corrective actions for continuous improvement.
• Collaborate with engineering and project management teams to integrate traceability tools and standard methodologies throughout the project lifecycle.
• Provide expert guidance on compliance, risk management, and process optimization across global teams.
• Develop and deliver training on quality management and requirements traceability processes to ensure organizational alignment and operational excellence.

Required Skills and Experience :

• Bachelor's or Master's degree or equivalent experience in Engineering, Quality Management, or a related field.
• Extensive experience (7+ years) in quality management systems, requirements traceability, and operational process improvement.
• Strong knowledge of ISO standards, QMS tools, and requirements management platforms.

"Nice To Have" Skills and Experience :

• Proven ability to lead multi-functional teams and implement scalable quality initiatives.
• Excellent communication, organizational, and analytical skills.

In Return:

You will play a critical part in advancing Arm's pursuit of operational excellence and continuous improvement within Solution Engineering. By leading audits and assessments of QMS processes, integrating traceability tools with engineering and project teams, and providing expert guidance on compliance and risk management, this leader ensures organizational alignment with Arm's quality standards. Developing and delivering targeted training will empower engineers and operations teams to consistently achieve audit-readiness, drive corrective actions, and cultivate a culture of excellence across the SE Operations organization.

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Accommodations at Arm

At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm's approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team's needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don't discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.