Duty Manager/Lead Instructor

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.

We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.

*More About Your Role*
This a varied and interesting role, as Duty Manager/Lead Instructor you will wear many hats Such as managing, recruiting and training staff, dealing with customer's concerns, driving our commercial success, preparing reports and attending meetings. You will represent Places Leisure, and you will need to be a motivated individual who will take on responsibility to lead a team and ensure the efficient day to day running of the centre through a clear process of focusing on people, safety, service and standards. Deliver exceptional ski lessons to our visitors covering a wide range of ages and abilities. Act as a Mentor to our trainee instructors and recreation assistants as required. Assist in the delivery of our annual Maintenance Plan.

You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.

For more information please download our job profile available on our website.

*More About You*
You will be a brilliant conversationalist and develop excellent relationships with new and existing customers. Demonstrate a proven track record in delivering Snowsports lessons to all levels and ages, hold an up-to-date recognised Snowsports Instructor qualification. Have a passion for delivering safe and enjoyable sessions to aid in our customers learning journey. Understand the importance of and deliver great customer service. Have a flexible approach to working patterns in a 7 day a week business (including working both evenings and weekends patterns). As a Duty Manager you will become one of our registered first aiders and therefore first aid experience would set you apart from other candidates.

Essential that you hold a Minimum of a UK Snowsports Level 1 Ski Instructor qualification and an up to date First Aid Qualification.
*Benefits*
We are a large, diverse and ambitious business, which will give you all the challenge you could wish for.

We Know That There's Always More We Can Do To Make You Smile, That's Why We Offer a Comprehensive Benefits Package With Each Role, Yours Will Include:

• We align with the Real Living Wage foundation
• Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
• A bonus scheme for all colleagues at 2%
• Flexible working (including part time working, shift work and more)
• An opportunity to purchase additional annual leave
• Lots of opportunity to access ongoing personal learning and development
• Access to our Company Pension scheme
• Cashback plan for healthcare costs – up to £500 saving per year
• Discounts of up to 50% on activities, centre shop and cafes
• Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.