Deputy Manager

Job Description
Location:
Melody Care Aldershot Ltd, Ash Road

Melody Care is a quality, trusted, and award-winning provider of home care services. We are currently recruiting a Deputy Manager to join our established team in Aldershot working with vulnerable adults in their own homes.

WE DO NOT OFFER THE CERTIFICATE OF SPONSORSHIP.
ALL APPLICANTS MUST BE A CAR DRIVER WITH OWN CAR.
About The Role
Are you looking for a rewarding career where you can truly make a difference in people's lives? Melody Care is on the lookout for dedicated and compassionate Carers to join our growing team.

Why Choose Melody Care?
As a family-run, local care provider, we are committed to providing
career development opportunities
and supporting our staff to thrive in their roles.

The Role
As a Deputy Manager, you'll play a key role in supporting our carers and clients in their own homes, providing high-quality care and building strong relationships with clients, their families, and our team. You'll be supported by our experienced care management team to ensure your success and career growth.

Responsibilities
Below is a list of the duties and responsibilities you may be asked to undertake as Deputy Care Manager:

• To be the primary communicator between Clients and Carers
• Liaise and action all queries from Clients and Carers and with the multidisciplinary teams
• Ensure that all Carers have the information they need to facilitate their job roles
• To maintain your duties will primarily be to assist the Registered Branch Manager with the day-to-day operations, supporting other branches as required.
• Maintain Carers personnel files
• To attend Client reviews and make changes to Care Plans
• Attend New Client Meetings where needed and complete initial assessments and Care Plans
• To maintain all Client records on the CLL and create an office file
• To arrange and undertake regular supervision with Carers
• To arrange and attend regular Carers Staff meetings and organisational management meetings
• To attend any training courses as deemed beneficial to your job role
• To ensure all communications are logged in the appropriate communication records
• To participate in the Quality Assurance and Auditing process and action any concerns if needed.
• To assist with scheduling of visits in the absence of the Care Administrator/Coordinator
• To support the Registered Branch Manager in the interview and selection process for Carers
• To cover care calls in the absence of availability
• Whilst the above tasks are comprehensive they cannot be regarded as definitive
• To be part of the on-call team out of office hours

Whilst the above tasks are comprehensive they cannot be regarded as definitive.
Skills Needed
About The Company
Melody Care is a leading provider of high-quality home care services, committed to delivering personalized and compassionate care that enhances the quality of life for clients. Founded with a passion for helping others, the company has grown to serve communities with a focus on professionalism and kindness. Melody Care's dedicated team of caregivers is supported through continuous training and development, ensuring they provide the best care possible while growing in their careers. The company prides itself on fostering a culture of respect, support, and excellence.

Company Culture
At Melody Care, our culture is built on compassion, respect, and teamwork. We believe in creating a positive and supportive environment where every team member feels valued and empowered to make a difference. We're committed to continuous learning and professional growth, ensuring that our staff have the tools and opportunities to excel in their roles. Our focus on collaboration and communication fosters a strong sense of community, allowing us to deliver the highest standard of care to our clients while supporting each other.

Required Criteria

• care experience
• Health & Social Care Level 2

Desired Criteria
Closing Date
Friday 21st November, 2025

Contract Type
fulltime

Salary
£30,000.00 Yearly