Client Solution Associate

4 days ago

London, Greater London, United Kingdom iSAM Full time £30,000 - £40,000 per year
Client Solution Associate

Department: iSAM Securities - Client Services

Employment Type: Permanent

Location: London


Description As part of the Integrated Client Solutions Team, you will be first line responder responsible
for day-to-day client interactions, ensuring communications are completed efficiently, with an emphasis on client care and attention.

Key Responsibilities Collaborating with multiple teams, you will pro-actively support the needs of the company's global client base whilst adhering to the company's policies and procedures. You will also be responsible for client onboarding and various ad-hoc projects, utilising effective problem solving and time management skills.

Skills, Knowledge and Expertise
  • A strong academic background.
  • Experience within the FX, futures, or other derivatives markets
  • Effective communication skills
  • MT4 experience -preferred but not essential.
  • Organised, strong attention to detail and confident to work under your own initiative with a willingness to learn and ask questions.
  • Assist with client and Technology onboarding.
  • Be a single point of contact between Client and internal departments.
  • Monitoring NOP limits and Margin Utilisations.
  •  Reviewing client KYC information and documentation to ensure they are accurate, verified and complete.

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