Senior Modern Workplace Engineer

5 days ago

London Area, United Kingdom Allegis Group Full time £60,000 - £120,000 per year

Overview

We are seeking a highly skilled and experienced Senior Modern Workplace Engineer to join our dynamic IT team. This pivotal role involves designing and implementing cutting-edge workplace solutions, managing technical support tickets, and leading the delivery of new projects. The successful candidate will bring a minimum of five years' experience in modern workplace roles or as a senior systems engineer, with a strong focus on Microsoft Intune and related technologies.

Key Responsibilities

  • Design and implement key business and IT projects within a large enterprise environment
  • Lead and implement new workplace technologies from concept to completion, collaborating with stakeholders and managing timelines.
  • Implement and maintain enterprise level OS, device and mobile configurations (Windows and Apple)
  • Script solutions and automate tasks using PowerShell
  • Creating, updating and deploying applications through Microsoft Intune
  • Maintain and support the Microsoft 365 ecosystem within the EMEA region
  • Provide technical support to resolve tickets, troubleshooting issues, and providing expert guidance to end-users and other team members.
  • Evaluate existing solutions, recommend enhancements, and stay abreast of emerging technologies to drive innovation within the organisation.
  • Create and maintain comprehensive documentation for system designs, configurations, and procedures.
  • Work closely with global IS teams, internal stakeholders, and third-party vendors to deliver seamless workplace experiences.
  • Proactively identify opportunities to improve our security posture, working with global security teams for best practices.

Required Skills and Experience

  • At least five years' proven experience in a modern workplace engineering role or as a senior systems engineer.
  • Demonstrable expertise in designing and deploying OS upgrades using tools such as Autopilot and Microsoft Deployment Toolkit (MDT)
  • Strong understanding of modern workplace technologies including Microsoft 365, Windows Hello for Business, Azure Active Directory, Entra, Intune and endpoint management.
  • Proficient in troubleshooting complex technical issues and providing effective solutions.
  • Experience in configuring and managing conditional access policies. Demonstrable experience of Entra ID
  • Experience in configuring and maintaining Windows Updates for Business (WUfB)
  • Experience producing and maintaining Powershell scripts to automate tasks and drive efficiencies
  • Experience using Service Management tools e.g. ServiceNow
  • Excellent communication and stakeholder management skills.

Qualifications

  • Advanced Modern Workplace certifications including MD-102 or MS-102 are required
  • Additional certifications in Microsoft 365, Azure, or related technologies are desirable.

Preferred Additional Skills

  • Knowledge of Agile, ITIL practices and service management.
  • Exposure to DevOps methodologies and tools.
  • Ability to manage and optimise storage solutions.
  • Understanding of compliance standards (GDPR, ISO

Personal Attributes

  • Analytical thinker with a passion for technology and innovation.
  • Strong problem-solving skills and attention to detail.
  • Collaborative team player able to work independently and mentor junior staff.
  • Commitment to delivering high-quality solutions and exceptional customer service.

Location & working patters

Based in London or Bracknell, with hybrid working arrangements and occasional travel as required.

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