Lead Operational Support Officer

1 day ago


Bristol, Bristol, United Kingdom Bristol City Council Full time

Permanent, Full Time position (37 hours) - Working across various locations in Bristol.

As part of the development of the Family Hub service in Bristol, we are looking for a self motivated individual with strong administration and organisational skills, to join our service working across the Family Hubs in Bristol.

The Family Hubs and Early Help Support service supports children and families in their communities from a range of sites across our 3 localities. We require a full time Lead Operational Support Officer with a talent for administration and system development and an interest in supporting children and families, to join our service.

You will need strong organisation and administrative skills, an ability to work under pressure and excellent communication skills both with users of our services and other key stakeholders. You will use your own initiative to support the work of the service and the wider partnership, developing systems that will support cohesion and consistency across the teams.

You will have excellent IT skills including the use of spreadsheets, data bases, finance processes and ability to take minutes of complex meetings and follow up on actions. You will be flexible in your approach work, willing to work across multiple sites and have an ability to manage competing demands.

Please note that this role is subject to an Enhanced DBS Check.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation.

Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

For further information or for an informal chat about the role, Lucy Watkins,

Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

The personal information section (including your name) you'll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.


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