food to go manager

COMPETITIVE SALARY BASED ON EXPERIENCE

WHO ARE WE

Kelly's Supermarkets first began in 1975 as a small corner shop. Today, it consists of 13 supermarkets spread throughout Mid Ulster. Kelly's Supermarkets is a family-run business that was first established by Harry and Denise Kelly in 1975 as a small corner shop. Growing up working in their parents' corner shop, brothers Pearce and Shaun soon found their interest and passion for retail. Over the years, the brothers have developed and expanded the business and their portfolio.

From its humble beginnings, Kelly's Supermarkets has grown into a thriving enterprise. The company now consists of 13 stores, each offering a wide range of products and services to meet the diverse needs of our customers. In addition to these sites, the Kellys have also established their own:

• Gluten-Free Bakery
• Chefs Production Kitchen
• Butchers Production Kitchen
• Butchery Counters
• Post Offices
• On-site Off-License
• In-store Subway Franchise

Kelly's Supermarkets currently employs over 450 members of staff throughout Mid Ulster, from accountants, butchers, chefs, sales assistants, supervisors, managers, marketing assistants, and much more. Our team is the backbone of our success, and we are proud to have such a dedicated and talented group of individuals working with us.

Over the years, the company has grown from strength to strength, always maintaining a family ethos and a great relationship with our staff, customers, the local community, and our suppliers. Our commitment to quality, customer service, and community involvement has been the driving force behind our continued growth and success.

As we look to the future, we remain dedicated to upholding the values and principles that have guided us since the beginning. We are excited to continue our journey and achieve even greater heights with the support of our incredible team.

A LOOK INTO THE ROLL

Our deli and hot food counter is a convenient place for our customers to stop for breakfast, lunch or great coffee on the go, in prime location.

We're looking for a special candidate who will lead our hard-working and friendly team, making it all happen - from preparing delicious food, first class customer service at the deli counter, or maintaining great hygiene standards by keeping the prep and service areas clean. You'll be supported by a team of brilliant people, and there are fantastic career development and progression opportunities.

As Deli Manager you will:

• Listen to and understand our customers' needs and advising customers about our products and services.
• Provide a first class service to all of our customers.
• Allocate work duties to other members of the team to ensure all duties are covered and to maintain a high quality service at all times.
• Exercise and enforce constant watch over Health & Safety, Security, Discipline and Due Diligence.
• Carry out food safety control checks in all areas to ensure all standards are being maintained and recorded.
• Ensure stock is displayed in the correct position to attract sales, the correct price is displayed and waste recording procedure is being followed.
• Prepare and cook all food in line with company procedure and Health and Safety regulations.
• Ensure a high standard of cleanliness in the Department (front and back) is maintained at all times.
• Be accountable for the enforcement of all legislative demands/standards of fire, health, hygiene and safety and these conditions are strictly adhered to.
• Undertake other duties as required for the role.

Skills for Success

• A passion for food…with a proven track record for delivering a fantastic customer experience in a similar role.  You'll have at least 1 years' experience in a serviced food role, and you'll see your role as a profession, helping us to develop our counter to be a key destination for food on the go.
• You'll have at least 6 months' experience in leading a team.
• A positive attitude and a love for people…you'll inspire and motivate your team to be the best.
• Creative flair and an eye for detail, ensuring that excellent presentation and standards are maintained.
• Knowledge of Food Safety practices and procedures- you'll have minimum Level 2 qualification in Food Safety.
• Commercial Awareness, and ability to deliver on Key Performance Indicators such as sales, costs and profitability.

Job Type: Full-time

Expected hours: 42.5 per week

Benefits:

• Free parking
• On-site parking

Application question(s):

• Can you briefly describe your previous experience in food retail or food to go operations?
• What attracted you to the role of Food to Go Manager?
• Have you managed a team before? If so, what was the size of the team?
• How do you ensure excellent customer service is delivered consistently?
• What strategies do you use to encourage repeat business and increase sales?
• What qualities do you think are most important in a successful Food to Go Manager?
• How do you respond to changes in company policies or new product launches?
• Are you available to work early mornings, weekdays, rotational weekends, and public holidays as required?
• What notice period would you need to give your current employer?
• Are you comfortable with the physical demands of a Food to Go Manager role?

Work Location: In person