Communications Support Officer

Salary

£25,583

Contractual hours

37

Basis

Full time

Hours

Full Time, Permanent

Job category/type

Children's Services, Communication

Date posted

28/10/2025

Job reference

NELC

Create content with heart and soul to make a real, lasting difference

Can you tell the inspirational story of our service?

Be the difference, make the change

Based within North East Lincolnshire Council's fostering service but working closely with our Communications and Marketing team, we are looking to recruit a full-time communications support officer to continue to drive our fostering visibility across the borough and more specifically on social media platforms.

What will your day look like?

You will be actively involved in supporting and driving our Fostering recruitment and marketing strategy. You will be working with and communicating with our current foster carers, prospective new fostering families, partners, our foster friendly businesses and schools.

You will research what works for successful marketing campaigns, track and analyse performance metrics to support the ongoing strategy and consider any activity that demonstrates impact. You will help us to grow our online reach, create engaging content, scheduling posts and interacting with online audiences.

You'll need an eye for a compelling story and the confidence to engage with complex and sometimes emotional subjects, helping to share the real experiences of foster carers and children in care in a way that inspires, informs, and drives meaningful recruitment.

Who are we looking for?

We're looking for a passionate, knowledgeable, online creator and proactive individual who is committed to making a difference in the lives of children and young people. The post holder will be pivotal to the success of recruiting new foster carers for NEL through their marketing activity and their drive and determination to make a difference. Ideally with a background in PR, journalism or social media content creation.

Why join us?

Because this isn't just a job—it's a chance to be part of something bigger. At North East Lincolnshire Council, you'll join a team that's passionate about making a real difference. You'll work in a supportive, inclusive environment where your expertise is valued, and your growth is encouraged.

Every day, our colleagues make a meaningful difference in the lives of local children and families. You'll be part of a team that's trusted, respected, and deeply rooted in the area we serve.

Key Dates

We aim to interview candidates w/c 17th November 2025

For more information, please refer to the attached guidance and role profile. If you would like an informal discussion, please contact

We reserve the right to close our adverts early if we have received a significant volume of suitable applications.

We love AI and think it plays a great role in the world of work. However, for your application, we want to hear from YOU As such, we will be testing applications to determine the use of AI, and applications that have heavily utilised the function will be scrutinised for suitability.

As part of your RewardNEL package, you will have a generous leave entitlement (including bank holidays) and enrolment into a local government pension.

You will also have access to our exclusive RewardNEL platform.

This includes a variety of salary sacrifice schemes including Cycle2Work, Holiday Extra and Tusker (Car Lease), discounts at local coffee shops and bars, direct access to our inhouse wellbeing support, free and discounted local car parking as well as instant access to new savings at major retailers, entertainment and hotels.

NELC staff can also benefit from flexible working and excellent training and development opportunities and a Fostering friendly scheme.

In order to fully comply with Safer Recruitment guidelines, if you are successful with your application, you must meet the below criteria and be able to provide:

• At least one reference must be from your current or most recent employment, placement or work experience (if you are an agency worker at NELC, please provide your agency as a reference)
• You must provide a professional/company email address (we cannot accept personal email addresses)
• References must cover the last 3 years, any reasons for gaps should be detailed in your enhanced reference form. Your references will only be requested if you are offered and have accepted a position

Do you need support?

If you need any help applying for this position, please contact Wendy Trask on text or call). Wendy can support with digital access as well as offering advice and guidance about completing the different sections of the application form.

Your earnings go further in North East Lincolnshire, house prices are four times less than in London. Learn more about what our place has to offer at Life in North East Lincolnshire | NELC ) #FindYourSpace

Get to know us better

Check out our Council Plan and read about all of the exciting new developments we have in the pipeline.

We regularly review data to ensure our recruitment processes are fair, transparent and promote equal opportunities for all. We also have an in-house Equalities Champions Group that works to promote and embed inclusivityin the workplace, helping us identify areas where we can take positive action, and make the organisation a safe space for colleagues to feel connected.