Microsoft 365 Dynamics CRM Developer

2 weeks ago

Colchester CO BP, United Kingdom Amico Business Solutions Ltd Full time £50,000 - £65,000 per year

We are currently recruiting for an experienced Microsoft 365 Dynamics CRM Developer to join our business based in Kelvedon.

This role places a strong emphasis on CRM development expertise, ensuring our Dynamics 365 Customer Engagement (CE/CRM) platform is continuously strengthened, optimised, and developed to meet evolving business needs.

The successful candidate will work alongside the Head of IT and will be responsible for the end-to-end development, implementation, enhancement, and ongoing maintenance of our Microsoft Dynamics CRM and Business Central systems.

Key Details

  • Location: Kelvedon, Colchester, Essex
  • Type: Full-time
  • Salary: £50,000 – £65,000 per annum
  • Hours: Monday to Friday, 9:00am – 5:30pm
  • Free on-site parking
  • Office-based role during probation in modern premises

Role and Responsibilities

  • Lead on the development, enhancement, and optimisation of Microsoft Dynamics 365 CRM, ensuring a scalable and high-performing CRM environment.
  • Work closely with business stakeholders to gather requirements and translate them into robust CRM solutions.
  • Develop and customise solutions within the Dynamics 365 platform, including configuration, customisations, extensions, and integrations.
  • Build and maintain custom CRM workflows, plugins, scripts, forms, entities, and automation to support business processes.
  • Carry out unit testing, code reviews, performance tuning, and troubleshooting to ensure quality and reliability.
  • Support deployment activities, data migration, integrations, and continuous CRM improvement projects.
  • Promote best practice CRM usage across the organisation and contribute to the wider development of the Dynamics 365 offering.
  • Work with Microsoft Dynamics Sales Professional CRM and Microsoft Dynamics Business Central as part of system integration and improvement plans.

Knowledge & Experience

  • Proven hands-on experience as a Dynamics 365 CRM Developer, with strong proficiency in designing, customising, extending, and developing CRM solutions (Dynamics 365 CE).
  • Advanced understanding of CRM entities, business rules, workflows, plugins, forms, security roles, and automation.
  • Experience in integration of CRM with external systems using APIs, web services, and middleware.
  • Experienced in the development of custom CRM workflows, plugins, web resources, dashboards, and reports.
  • Experience with Power Platform components (Power Apps, Power Automate, Power BI, Power Pages).
  • Familiarity with agile development methodologies and DevOps practices.
  • Experience with version control systems (e.g., Git) and CI/CD pipelines.
  • Proactive interest in emerging CRM technologies, Dynamics 365 updates, and development trends.
  • Able to work effectively in a dynamic, fast-paced environment with multiple priorities.
  • Strong communication and stakeholder management skills.
  • Strong problem-solving abilities with high attention to detail and accuracy in debugging and resolving CRM issues.

Job Type: Full-time

Pay: £50,000.00-£65,000.00 per year

Work Location: In person

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