Designate Store Manager

In Store

Store

Bromley

Location

Bromley, Greater London

Contract type

Permanent

Position type

Full Time

Salary

Competitive + Benefits

Closing date: 16th December 2025

How We Hire

Everyone is welcome at M&S. No exceptions. It's your background, abilities and differences that make you, uniquely you. And when you're part of M&S, that individuality has the potential to make waves.

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

Summary

Designate Store Manager - Bromley Area

As a Store Manager, you'll own the full operation, leading with confidence, building high¿performing teams, and setting the pace in a fast-changing retail environment. You'll lead from

the front, deliver against the retail plan, and create a store where customers love to shop and

colleagues are proud to work in.

All the details

Store Manager

As a Store Manager, you'll own the full operation, leading with confidence, building highperforming teams, and setting the pace in a fast-changing retail environment. You'll lead from

the front, deliver against the retail plan, and create a store where customers love to shop and

colleagues are proud to work in.

This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and

ambition to every part of the operation, from standards and service to profit and people.

What you'll do:

• Lead the delivery of the full retail plan across the store driving commercial, operational,

visual and people performance to deliver against the P&L.

• Set the strategy and direction for the store, making sure every colleague knows their part

to play and is held to account for delivering it.

• Own the change agenda landing transformation initiatives with clarity, urgency and

pace.

• Build a high-performance culture by coaching managers, growing talent, and creating a

store people want to join and stay in.

• Use data and insight to unlock opportunity, making fast, confident decisions that drive

profit, improve service, and boost efficiency.

• Drive digital adoption and omnichannel capability – helping teams sell across all

platforms and channels.

• Be the voice of your store – representing your people, saying it as it is and owning the

follow-through on what needs to improve.

• Create an exceptional customer journey through consistent standards, inspiring visual

merchandising, and diverse teams that go the extra mile.

Who you are:

• A proven leader of large teams in a fast-paced retail environment, with a sharp focus on

delivery, standards and results.

• Confident working across all areas of store performance, including commercial, visual,

operations and people and knowing how to bring them together for impact.

• A clear and direct communicator, with the courage to make tough calls and the skill to

bring colleagues with you.

• Strong on planning, performance management and resilience. You can balance the big

picture with the detail and always hold the line and set expectations.

• Confident using digital tools, data and systems to make better, faster decisions and

coaching others to do the same.

• Skilled in building partnerships across your team, your peers and your region to share

insights, solve problems and deliver transformation.

Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to

shape the future of M&S. Are you ready for it? Take Your Marks and apply today.

Our Support
Mentorship

It's important to us that our new colleagues feel supported in their roles and can learn from each other. That's why we offer mentorship through our buddy system.

Flexible working

We're a 24/7 business and our working patterns adapt to our customers' needs. Worklife is our flexible working policy that gives colleagues the option for part-time working, a 4-day compressed week, or to job share if it's in the best interests of everyone.

Benefits
Wellbeing hub

Get access to resources to support your wellbeing, including a free virtual GP service.

Colleague Networks

We want you to feel supported, no matter what.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

How to Apply

Here's what to expect at each stage of the application process. This can change depending on the role you've applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Send us your application

Fill in our short application form and hit submit.

Online assessment

We'll invite you to take part in an online assessment. This could be before or after your interview.

In-person assessment centre

We'll invite you to an in-person assessment centre or an interview. This process may differ depending on the role you've applied to.

Decision

After we've decided, we'll be in touch. If you've been successful, we'll officially invite you to join the team and let you know the next steps.

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