Customer Planner/Receptionist

1 week ago

Belfast, United Kingdom Richmond Marketing Full time

Customer Planner/Receptionist - NI

Reports to:
Financial Controller

Direct Reports:
None

Location:
Northern Ireland

ABOUT RICHMON

DAt Richmond, we don't just build brands—we ignite them. As Ireland's leading trend-spotting premium brand builder, we've been shaping the future since 1992. Our mantra is simple:
Where Great People Meet Great Brands
. We don't just hire employees; we bring on bold, agile, and energetic innovators who thrive on shaking up the status quo. We're not just about distributing products—we're about disrupting the market, challenging the norms, and launching game-changing ideas and products that leave a lasting impact

**.

JOB DESCRIPTI**

ONWe are looking for a highly competent Customer Planner to manage order processing at our busy NI offic

e.The role will manage order processing and will involve engagement with our key customers whilst working closely with Supply Chain and NI commercial tea

m.If you are looking for a challenge, then this role is for yo

**u

KEY RESPONSIBILIT**

  • IESSales order processing and sample order processi
  • ng.Liaison with logistics partners, customers and sales reps as necessary to ensure orders are processed and goods delivered as expect
  • ed.Dealing with customer queries / customer servi
  • ce.Issuing daily sales volume repor
  • ts.Daily loading sheet processi
  • ng.Obtaining supporting evidence and authorization for credit note reques
  • ts.General administrative and filing duties as requir
  • ed.Some receptionist duties as requir
  • ed.As part of a small admin team, to take on a hands-on approach to all aspects of the business, working closely with management and the sales te
  • am.Assist other members of the admin & accounting team in various functions as may be necessary from time to ti
  • me.Company may assign to you other appropriate tasks and responsibilities and reporting relationships from time to ti

**me.

KNOWLEDGE, SKILLS AND EXPER**

  • IENCEAmbitious person with an excellent work e
  • thic.Strong communication sk
  • ills.A highly organised individual, with the ability to prioritise t
  • asks.Flourishes in a busy environment and is a fast lea
  • rner.Energetic & enthusiastic approach to tasks especially when team needs sup
  • port.Minimum 1-2 years' experience in customer service/order proces

sing.

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