Project Coordinator

3 days ago

Loughborough, Leicestershire, United Kingdom Polypipe Civils & Green Urbanisation Full time £25,000 - £40,000 per year

Polypipe Civils and Green Urbanisation, part of the Genuit Group, are a leading manufacturer for civils and infrastructure projects, with the industry's widest range of engineered storm water & sewer management systems, Network and Green asset Solutions.

People are at the forefront of everything we do, we have a unique culture where you can be yourself, contribute your ideas to make continuous improvements and take pride in achieving results to support the overall success of our growing business. We recognise the value of investing in our people through comprehensive training and personal development courses.

Role Overview

As the Project Coordinator, the primary focus is to ensure our customer' requirements are met with precision and efficiency. Managing our projects pre/post order, within our business, coordinating every aspect from order processing to final delivery. By aligning resources, tracking progress and facilitating communication between different departments, they will ensure that every project is delivered on time, meeting our high standards of quality and customer experience.

Acting as the customer' single point of contact from inception to delivery, the planner will enhance the customer experience, by providing clear and consistent communication and swift issue resolution. The goal is to streamline operations and to provide customers with a seamless and reliable experience, reinforcing our commitment to excellence.

Key Responsibilities

  • Scheduling of orders in line with customer requirements
  • Point of contact for contactors/installers
  • Coordinate post delivery product support including complaints
  • Ensure post order process meets agreed service level agreements
  • Ownership of project tracking tool
  • To own and facilitate weekly review meeting for pending/ongoing orders with relevant stakeholders
  • Liaising with both internal & external sales to build an accurate order forecast
  • Ordering of materials required to complete the projects
  • Manage sub contracting options to agreed budget
  • Site visits to undertake health & safety risk assessments

Skills and Experience

  • Previous experience within a project management/coordination or scheduling role is essential
  • Previous experience of cross department collaborations is essential
  • Experience of managing multiple projects
  • Strong computer literacy
  • You must be a proactive team player
  • Must have a valid UK Driving Licence

Benefits

  • Entitled to 25 days holiday
  • Pension contribution matched up to 8%
  • Save as you earn Genuit Sharesave scheme
  • Life assurance
  • Enhanced maternity and paternity pay
  • Free on-site parking
  • Cycle to work scheme
  • Free flu vouchers
  • Various health and wellbeing initiatives
  • Staff discount on all Genuit Group products

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