Business Support Officer

1 week ago

Bromley BR, United Kingdom I-JOBS Full time

Business Support Officer (BSO) to assist in the coordination and administration of Child Protection Conferences (CPCs). This position is critical in ensuring that statutory requirements are met and that conferences are managed efficiently from scheduling to documentation.

The successful candidate will play a key role in supporting social care processes, maintaining accurate records, and ensuring timely delivery of all administrative tasks within the service.

Key Responsibilities

  • Provide comprehensive administrative support for Child Protection Conferences (CPCs).
  • Schedule, coordinate, and record CPC meetings within statutory timescales.
  • Prepare and distribute agendas, reports, and relevant documentation prior to conferences.
  • Accurately record minutes and update case management systems in a timely manner.
  • Communicate effectively with social workers, managers, and external agencies to ensure smooth operation of the service.
  • Maintain confidentiality and ensure data is managed in line with GDPR and Council policies.
  • Support the Quality Improvement Service in monitoring compliance and maintaining accurate performance data.
  • Assist with other administrative duties as required by the service.

Essential Skills & Experience

  • Previous administrative or business support experience within a local authority or social care environment.
  • Excellent organisational and time-management skills with the ability to prioritise workload.
  • Strong IT literacy (Microsoft Office, databases, and case management systems).
  • High attention to detail, particularly in record-keeping and minute-taking.
  • Ability to handle sensitive information with discretion and professionalism.
  • Effective communication and interpersonal skills for liaising with internal teams and external partners.
  • Proven ability to work independently and meet strict deadlines.

Additional Details

  • This is an on-site role, and remote work is not permitted.
  • Working hours are 18 hours per week, non-negotiable.
  • Contract duration: 12 weeks (with potential extension based on performance and service need).

Job Type: Part-time

Pay: Up to £15.54 per hour

Expected hours: 18 per week

Work Location: In person

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