Operations Coordinator

4 days ago

Warrington WA JE, United Kingdom Indepth Managed Services Full time

Overview

We are seeking a detail-oriented and proactive Helpdesk Co-Ordinator to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth operation of our processes. This position requires strong communication skills, attention to detail, and the ability to analyse data effectively and a background in customer service

Salary

£23,000 Per Year

Working

Monday - Friday 9am - 5pm ( 1hour unpaid lunch)

Contracted hours

35 hours per week

Duties

  • Perform accurate data entry and maintain up-to-date records in our systems.
  • Handle incoming & outbound phone calls & emails with professionalism, demonstrating excellent phone etiquette.
  • Communicate effectively with team members and clients, ensuring clarity and understanding
  • Collaborate with various departments to streamline processes and enhance operational efficiency.

Requirements

  • Proven experience in data entry
  • Excellent communication skills, both verbal and written, with a focus on customer service.
  • Strong analytical skills with the ability to interpret data effectively.
  • Ability to work independently as well as part of a team, demonstrating initiative and problem-solving skills.
  • Proficient in using standard office software applications. We invite enthusiastic candidates who meet these criteria to apply for this exciting opportunity within our organisation.

Job Type: Full-time

Experience:

  • Customer service: 2 years (required)
  • Contract Coordinator: 2 years (required)

Language:

  • English (required)

Work Location: In person

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