Works Co-ordinator

2 weeks ago

Bristol BS TW, United Kingdom Trent's Drains Full time £28,000 - £29,000 per year

Join a trusted family-run company where you'll be supported, valued and central to the daily flow of our nationwide services.

Trent's Drains is a fast-growing, family-run drainage company based in Bristol and supporting clients nationwide. We're known for our reliable 24/7 response, high-level service and trusted, down-to-earth approach. Our teams include Groundworkers, CCTV Surveying Teams, a Tanker Division, and a Drainage Engineer Division — and we keep everything moving from our busy Bristol HQ.

As we continue to expand, we're looking for an organised, confident *Scheduling Co-ordinator* to join our friendly office team.

The Role

As a Scheduling Co-ordinator, you'll help keep our operations running smoothly by allocating work across our engineering, surveying and tanker teams using *BigChange*. You'll be at the centre of our daily workflow, ensuring jobs are scheduled efficiently and clients receive the excellent service we're known for.

Your responsibilities will include:

  • Scheduling daily jobs and allocating work to engineers and field teams
  • Managing incoming enquiries and preparing quotations
  • Booking in planned maintenance and quoted works
  • Handling reactive/emergency scheduling for our 24/7 response
  • Supporting groundworkers, CCTV teams, tanker crews and drainage engineers with job details and updates
  • Maintaining accurate records and job progression within BigChange
  • Liaising with clients to ensure clear communication and great service

This is a fast-paced, varied role — ideal for someone who enjoys multi-tasking and staying one step ahead.

What We're Looking For:

  • Strong organisational skills and the ability to multi-task
  • Excellent communication and customer service abilities
  • Experience in scheduling, coordination or administration (desired but not essential)
  • Confident using computer systems and learning new software
  • A proactive, problem-solving mindset
  • Ability to work calmly under pressure in a busy environment
  • Drainage experience is *not required** — full training will be provided.

Why Join Trent's Drains?

  • Be part of a *small but growing, inclusive, down-to-earth team*
  • Supportive, approachable management who are always close by to help
  • Regular social events and a genuine family-feel culture
  • Clear progression opportunities as the business continues to grow
  • Full training on BigChange and our operational processes
  • Work in a team that takes pride in communication, teamwork and reliability
  • A stable, long-term role in an essential industry

Job Types: Full-time, Permanent

Pay: £28,000.00-£29,000.00 per year

Benefits:

  • Company pension
  • On-site parking

Work Location: In person

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