domestic abuse case worker 24 hours 4 days

1 week ago

Altrincham WA SS, United Kingdom Domestic Violence Assist Full time £15,600 per year

DV Assist is a dedicated national charity specialising in arranging & processing civil protection orders for victims of domestic abuse. As a growing organization, we are committed to providing crucial support and advocacy to individuals seeking protection and justice. We are seeking a compassionate and detail-oriented Domestic Violence case worker to join our team. Full training provided

MONDAY TO THURSDAY

Role Overview:

As a case worker, you will play a key role in supporting survivors of domestic abuse by managing case details, preparing legal documentation, and liaising with various stakeholders. The ideal candidate will strong IT skills. This role requires the ability to handle sensitive information with empathy and professionalism, especially under pressure.

Key Responsibilities:

  • Case Management Systems: Enter and update victims' details in our case management system (CMS) accurately and efficiently.
  • Documentation Organisation: Organise and manage documentation related to civil protection orders and other legal matters.
  • Victim Assessment: Speak with victims to assess their eligibility for court orders and legal aid, ensuring their needs are met.
  • Witness Statements: Prepare witness statements for court applications (full training will be provided).
  • Liaison: Coordinate with solicitors, domestic abuse professionals, and police to facilitate the legal process and ensure comprehensive support for victims. Full training provided
  • IT Skills: Utilise Outlook, Word Excel and Dropbox to manage communications and documentation effectively.
  • Pressure Management: Handle multiple tasks and priorities under pressure while maintaining a high level of accuracy and empathy.

"This post is open to women only under the Equality Act 2010, Schedule 9, Part 1."

Job Types: Part-time, Permanent

Pay: £15,600.00 per year

Benefits:

  • Company pension
  • On-site parking

Ability to commute/relocate:

  • Altrincham WA15 8SS: reliably commute or plan to relocate before starting work (required)

Experience:

  • office : 1 year (required)

Work authorisation:

  • United Kingdom (required)

Location:

  • Altrincham WA15 8SS (preferred)

Work Location: In person

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